Experience

Alphega Pharmacy UK

• United Kingdom
• Health, Wellness & Fitness
• 1 - 100 Employee

• Head of Alphega Pharmacy UK

  • Oct 2021 - Present

• Head Of Commercial Operations

  • Jun 2021 - Oct 2021



Sciensus - Rare Disease Services

• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Interim Director, Sciensus Rare

  • Jul 2019 - Mar 2021

  Working in the rare disease division to grow this channel by acquiring new business with rare disease pharmaceutical companies looking to commercialise their orphan drug portfolio. Providing services including early access programs, data collection and clinical services and solutions to enhance the penetration of orphan drugs in the market. Working in the rare disease division to grow this channel by acquiring new business with rare disease pharmaceutical companies looking to commercialise their orphan drug portfolio. Providing services including early access programs, data collection and clinical services and solutions to enhance the penetration of orphan drugs in the market.



PHOENIX Medical Supplies Ltd

• United Kingdom
• Pharmaceutical Manufacturing
• 200 - 300 Employee

• Marketing Director

  • Mar 2018 - Jun 2019

  The largest pharmaceutical wholesaler and owned and virtual group pharmacy membership organisation in Europe. Also, largest pharmacy membership organisation in the UK with over 4000 Numark members. Promoted to the board with responsibility for the marketing and growth strategy and execution of all the brands and businesses including Rowlands pharmacy (550 owned pharmacy chain), Numark (UK's largest support group for independent pharmacy – 4200 members), PSUK (UK's largest support group for dispensing doctors – 900 members), Phoenix Hospital Services, Nucare, Nupharm and Phoenix Healthcare Distribution Ltd. Led a major re-organisation and transition programme leading to the creation of a group marketing function. Managed a team of 30 people and developed a number of people into key senior roles. Achieved yearly growth in market share in the wholesaling sector and customer acquisition and retention of Numark and PSUK members.



Numark Membership

• United Kingdom
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Director of Marketing

  • Oct 2014 - Mar 2018

  Director at Numark (owned by Phoenix Medical Supplies), the UK’s largest membership organisation supporting independent community pharmacy. Responsible for all marketing and communications strategy and execution to members. This included overarching strategy for member engagement through events such as international and local conferences, member-led advisory boards and key group member strategic reviews. Also responsible for the strategy and development of all professional development activities including pharmacy services and learning and development support to Numark members. Responsible for external engagement with all relevant political and pharmacy bodies. Supported significant growth in membership numbers from c. 2200 to over 4000 Numark members. Developed and led a segmentation strategy resulting in yearly growth in member loyalty and engagement with breadth and depth of services and solutions provided within the Numark portfolio.



South Warwickshire NHS Foundation Trust

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Non Executive Director

  • Jan 2014 - Dec 2015

  Non Executive Director for SWFT comprising of Warwick Hospital, Stratford Hospital and the Central England Rehabilitation Unit in Leamington Spa. Ensuring governance and safe running of the Trust. One of very few NHS Trusts to have operated within budget during this period. Non Executive Director for SWFT comprising of Warwick Hospital, Stratford Hospital and the Central England Rehabilitation Unit in Leamington Spa. Ensuring governance and safe running of the Trust. One of very few NHS Trusts to have operated within budget during this period.



The Co-operative Pharmacy (now Well)

• Manchester, United Kingdom

• Head of Business Development

  • Feb 2011 - Jun 2013

  Promoted onto the Board and reporting into the Managing Director. Responsible for the Business Development department with overall aim being to reduce dependency on declining NHS core Pharmacy revenues. As a result, created a new structure to support the winning of new contracts within other healthcare sectors. Also responsible for the overall marketing strategy of the business. As a board director, was also co-responsible for shaping the longer term strategy of the overall business including budgetary management and annual business plans. Managed a team of 26 Office and field based people and 35 pharmacy branch colleagues. Successfully won five NHS secondary care outpatient dispensing contracts and responsible for the operational management and day-to-day running of these five pharmacy sites. Also won a contract to provide all of the dispensing services for Nottingham and Doncaster HMP Prisons. Created strategic partnership with BUPA homecare in order to maximise potential of winning secondary care contracts. Developed a new marketing proposition including new in-store messaging, POS and local marketing activity to support the roll out of a new pharmacy model as part of a national branch transformation programme. Responsibility for trade and consumer PR and raising the profile of the business.



The Co-operative Pharmacy

• Rochdale

• Head of NHS Development

  • Apr 2010 - Feb 2011

  Reporting into the Business Development Director, responsible for NHS development team in primary and secondary care, pharmacy services, marketing and the on-line pharmacy. Also responsible for PR and raising the profile of the organisation within the Trade. Successfully launched the Co-operative on-line pharmacy (www.pharmacy.co.uk). Created Europe’s biggest customer and employee flu vaccination service. Developed a new infrastructure to support the winning of NHS tenders and running of new outsourced contracts. In addition, restructured the pharmacy services team to maximise the potential of generating revenues through local and nationally commissioned services.



Alliance Healthcare (now Walgreen Boots UK)

• Chessington

• Director of Commercial Services

  • Aug 2007 - Mar 2010

  Reporting into a Board Director, responsible for category management and profitability of all generics, parallel import and brand equalisation schemes. Responsible for a national Almus generics sales team. In addition, responsibility for professional and clinical services, marketing, external PR and internal communications. Manage a team of 26 people and on the senior executive team. Member of the European Pharmacists Forum. Due to internal restructuring, role evolved to take on a new responsibility to develop the NHS strategy for the recently acquired Central Homecare business. • As part of the supplier relations team, created an innovative suite of services in order to create added value for Pharmaco to use Alliance as their preferred logistics supplier. •Played a key role in influencing and shaping the company commercial strategy, resulting in market share growth on key categories. • Achieved year on year growth in revenue and margin on all schemes including a significant market share growth in generics and PIs. • Developed the strategy and successfully implemented a dedicated generics tele-sales team. • Supported the running of the first ever PCT funded pharmacy-led obesity management programme in Coventry PCT. This model was rolled out to 7 other PCTs and has earned NHS White Paper recognition. • Developed healthcare and value added services for Alliance's Healthcare pharmacy customers to include a national soft skills training programme and a flu vaccination PGD service. • Achieved record Almus sales and acquired major new customers in Northern Ireland and Scotland. • Trained negotiator via the GAP partnership training programme. • Responsible for the NHS strategy for Central Homecare, the homecare division of the company.



Pharmaceutical consultant

• Pharmaceutical Consultant

  • Apr 2006 - Jul 2007

  Provided consultancy services to Astra Zeneca and Assura, and provided advice to three mid-size pharmacy chains on supply chain efficiencies. Developed business plans for pharmacy groups to maximise services income Provided consultancy services to Astra Zeneca and Assura, and provided advice to three mid-size pharmacy chains on supply chain efficiencies. Developed business plans for pharmacy groups to maximise services income



AAH Pharmaceuticals (now McKessons UK)

• Coventry, United Kingdom

• Director of Marketing

  • Nov 2002 - Mar 2006

  Promoted into this role, responsible for marketing of all AAH brands including Vantage, Vantage HealthWatch and AAH Supplier-Point. Also responsible for the company’s clinical and professional services strategy, corporate PR and marketing strategy. Worked closely with the buying team to support category growth and promotion. Managed 22 people including multi-site merchandising and sales teams, PCT-facing and head office teams. During this period AAH enjoyed record profit growth. • Responsible for generating income from customer and supplier services and solutions. • Responsible for strategy and direction of Vantage, then the UK’s largest virtual independent pharmacy chain with over 1000 members. • Developed the clinical services strategy leading to the creation of Vantage HealthWatch, then UK’s first professional services offering to independent pharmacy. Developed 16 clinical services within this programme. • Implemented HealthWatch in over 300 independent pharmacists allowing them to provide clinical services from their pharmacy. • Designated spokesperson for the company with extensive media training. Established relationships with key people within the pharmacy and healthcare arenas.



AAH Pharmaceuticals

• United Kingdom
• Wholesale
• 700 & Above Employee

• Head of Marketing

  • 2000 - 2002

• Professional Services Manager

  • 1998 - 2000



Aston University

• United Kingdom
• Higher Education
• 700 & Above Employee

• Lecturer in Pharmacy Practice and undertaking a PhD qualification

  • 1991 - 1998

  Completed a Doctorate in Philosophy evaluating pharmacy education and training in the UK. The results of the thesis were incorporated into some of the changes made at the time to the undergraduate pharmacy curricula and pre-registration training year. Taught and supported over 1000 undergraduate, many now practising as successful pharmacists. Completed a Doctorate in Philosophy evaluating pharmacy education and training in the UK. The results of the thesis were incorporated into some of the changes made at the time to the undergraduate pharmacy curricula and pre-registration training year. Taught and supported over 1000 undergraduate, many now practising as successful pharmacists.



Moss Pharmacy

• Derby, United Kingdom

• Pharmacy Manager

  • 1989 - 1991