Group Information Technology Manager

• Oct 2019 - Present

Managing IT Infrastructure for 4-Front Hospitality Group. Managing IT Infrastructure for 4-Front Hospitality Group.

Computer Engineer

• May 2019 - Oct 2019

IT Manager

• Apr 2015 - Apr 2019

IT

• Jun 2014 - Mar 2015

IT

• Apr 2011 - Apr 2014

• Plan projects in order to accomplish its goals within constraints such as time, cost and agreed quality standards • Taking care of IT Department and supervising IT Staff when in absence of IT. Manager. • Design; Implement Preventive Maintenance for all IT hardware & Software. • Fully in charge of IT Dept and all of its related issues related IT and AV. • Checking daily backups, all system interfaces, Server hardware and logs. • Work and manage suppliers for any Software/ Hardware conflicts. • Did installation and implementation of Micros 9700 V.3. • Taking full charge for PolyCom Video Conferencing systems. • Using Opera V5.0.02.02 PMS Systems. • Develop and adapt any ideas that bring IT services to higher management. • Taking care of CCTV camera and monitoring recording system as on request of Security manager. • Recover any gaps that might face IT Dept. and come up with plans to advance its operations. • Maintain the documentation of the telephone system configuration and line patching • Maintain 'back-up' of all network devices, PBX and other software related to communication systems (call accounting, high speed internet) • Understand all the hotel network infrastructure and communication system. • Responsible for the high availability of the high speed internet system, gateway, internet line and VPN tunnels. • Using Astaro Firewall systems. • Maintaining windows server 2008. • Build strong internal working relationships with all hotel department. • Taking full charge of QTA application for guest passport scanning and Data Storage for CID.

IT.Administrator

• Aug 2009 - Mar 2011

Managing IT Department in its all smoth operation. Using info-genesis POS systems. Amadeus PMS systems for front office and reservations. Giving support to Users and Hotel Guest. tackling issue and communicating with local vendors whenever necessary. Doing Month End closing of Economat. Taking care of Network Switches and internet facilities of resort. Giving training of POS and PMS for new coming staff. Taking care of all Hardware and application using in property. Managing IT Department in its all smoth operation. Using info-genesis POS systems. Amadeus PMS systems for front office and reservations. Giving support to Users and Hotel Guest. tackling issue and communicating with local vendors whenever necessary. Doing Month End closing of Economat. Taking care of Network Switches and internet facilities of resort. Giving training of POS and PMS for new coming staff. Taking care of all Hardware and application using in property.

IT.Supervisor

• Nov 2008 - Aug 2009

Taking care of Opera PMS system and giving support to users and also giving help to client for internet usage. Taking care of all User PC and servers and also maintaining all IT assets like Printer,POS,Telephones,Digital DoorLocks etd. Reporting to IT.Manager and also doing monthly preventive maintenance and regular backup taking. Taking care of Opera PMS system and giving support to users and also giving help to client for internet usage. Taking care of all User PC and servers and also maintaining all IT assets like Printer,POS,Telephones,Digital DoorLocks etd. Reporting to IT.Manager and also doing monthly preventive maintenance and regular backup taking.

IT Associate

• Apr 2007 - Nov 2008

24*7 Support for Hotel guest and hotel staff regarding all related to IT. maintaining and managing Active directory domain server 2003. Internet Support to the guest and working staff. Supporting HR team at end of month closing. Handling videoconferencing systems. Micros 8700 Opera V5 Prolific Allif Systems Material Control. 24*7 Support for Hotel guest and hotel staff regarding all related to IT. maintaining and managing Active directory domain server 2003. Internet Support to the guest and working staff. Supporting HR team at end of month closing. Handling videoconferencing systems. Micros 8700 Opera V5 Prolific Allif Systems Material Control.