Internship Trainee

• Jul 2023 - Present

Sales Representative

• Feb 2023 - Jul 2023

Autonomous product management, from receipt to sale, including shelving. - Customer reception, identification of needs and personalized recommendations for approximately 200 customers per day. - Management of deliveries, inventory and stocks. - Active participation in achieving sales targets. - Implementation of commercial operations. - Reception of orders, control of the goods and realization of inventories. Autonomous product management, from receipt to sale, including shelving. - Customer reception, identification of needs and personalized recommendations for approximately 200 customers per day. - Management of deliveries, inventory and stocks. - Active participation in achieving sales targets. - Implementation of commercial operations. - Reception of orders, control of the goods and realization of inventories.

English Language Teacher

• May 2022 - Jul 2022

Development of daily lesson plans and challenge their understanding and implications. - Organization and supervision of workshops in small groups & support for students during activities and team management. - Implementation of personalized support. - Design appropriate pedagogical program and student-centered lessons and practical work. - Identification of learning difficulties and behavior problems of students. Development of daily lesson plans and challenge their understanding and implications. - Organization and supervision of workshops in small groups & support for students during activities and team management. - Implementation of personalized support. - Design appropriate pedagogical program and student-centered lessons and practical work. - Identification of learning difficulties and behavior problems of students.

Customer Service and Sales Department

• Sep 2021 - Dec 2021

Provide the necessary information on the products and services marketed to the customer. - Responsible for handling complaints, claims and suggestions. - Marketing of products and services. - Face-to-face and telephone sales (outbound & inbound). Provide the necessary information on the products and services marketed to the customer. - Responsible for handling complaints, claims and suggestions. - Marketing of products and services. - Face-to-face and telephone sales (outbound & inbound).

Customer Service Representative

• May 2021 - Aug 2021

Customer Service Representative

• Jun 2020 - Aug 2020

Customer service (B2B) on issues related to online marketing (SEO, social networks, web design, content, etc.) - Management of social networks in English, French and Spanish. - Translation of articles in all three languages. - Face-to-face and telephone customer service. Customer service (B2B) on issues related to online marketing (SEO, social networks, web design, content, etc.) - Management of social networks in English, French and Spanish. - Translation of articles in all three languages. - Face-to-face and telephone customer service.