Experience

Toronto Hydro

• Canada
• Utilities
• 700 & Above Employee

• Senior Technical Student

  • May 2021 - Present

  * Currently working in the IT Services & Applications department at Toronto Hydro.* Client support team - Tier 2.* Manage the process of user on-boarding and off-boarding.* Image IT assets including Dell laptops with configured OS.* Configure and deploy iPhones to users* Deploy software to users remotely through Software Centre Configuration Manager (SCCM)* Provide remote and on-site assistance to users.* Create asset reports to monitor machines' backups in Avamar and verify data in Remedy



Mackenzie Health

• Canada
• Hospitals and Health Care
• 700 & Above Employee

• Smart System Intern

  • Jan 2021 - Apr 2021

  * Worked in the ICAT department at Cortellucci Vaughan Hospital - Canada's first Smart Hospital!* Assisted Application Integration team and supporting the roll-out of new features* Performed testing of physical equipment such as beds, smart devices to ensure accurate functioning * Worked in the ICAT department at Cortellucci Vaughan Hospital - Canada's first Smart Hospital!* Assisted Application Integration team and supporting the roll-out of new features* Performed testing of physical equipment such as beds, smart devices to ensure accurate functioning