Experience

EASYOPS TECHNOLOGIES

• India
• Information Technology & Services
• 1 - 100 Employee

• Customer Relationship Management Manager

  • Jul 2017 - Present

  Working for Product based software company (Order Processing and Warehousing), where handling complete clientele of the company and resolving the issues on priority basis · Majorly have been into getting new clients on-boarded into our platform · Handling clients and their issues · Client retention · Involved in support team (Resolve all major issues related to E-Commerce operations and Ware house management system) · Involved in Technical/Software testing · Have been involved in major decisions of the company such as getting the new functionalities implemented Show less



Joymart Pvt Ltd

• India

• E-commerce Operations Manager

  • Jul 2012 - Feb 2016

  Working for service based company being pioneer in E-Commerce operations · Managed the orders and fulfillment for sellers in various marketplaces such as Flipkart, Snapdeal, Paytm, Amazon and other marketplaces · Preparing catalogue and listing for various marketplaces · Preparing and maintaining necessary stock records to track the inwards/outward movement of goods · Handling amazon customer queries & mails Working for service based company being pioneer in E-Commerce operations · Managed the orders and fulfillment for sellers in various marketplaces such as Flipkart, Snapdeal, Paytm, Amazon and other marketplaces · Preparing catalogue and listing for various marketplaces · Preparing and maintaining necessary stock records to track the inwards/outward movement of goods · Handling amazon customer queries & mails