Experience

Aikya Technologies

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Program Management Consultant

  • Feb 2023 - Present

  I have rich mid senior level IT experience of 22 years across large IT organizations like Infosys, iGate-Cap Gemini, Cognizant and Philips Software. I have been responsible for delivering large multi million dollar transformative and maintenance global programs for the client. Key engagement parameters included TCO reduction, productivity improvement, quality processes implementation ( using ISI and CMM frameworks), large scale ITO etc. Handled large global teams of size 350-500 people. Have had exposure to all key geographies across the globe. Led large billion dollar presales initiatives for my earlier organization for a large telecom provider. Primarily worked in Telecom, Logistics and BFSI domains. Show less



Infosys

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Service Delivery Manager

  • Dec 2014 - Oct 2017

  I have worked with Infosys at mid-senior level for a span of 16 years in two stints. During this period, I have led large multimillion dollars engagements for marquee telecom global clients of Infosys. My responsibilities included service delivery, large program management, operations management, implementation of key quality and process improvements measures, people management and presales responsibilities. I have been part of implementing key digital initiatives for the clients. My performance metrics included TCO reduction for the client, profitability improvement of my organization, seamless defect free service deliveries of software, optimisation of all kinds of resources and to implement best practices of the organizations to each project and program of the client portfolio. Had mapping with Senior Director ( CXO-2) level of client organization. Show less



Cognizant

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Director Service delivery

  • Mar 2014 - Dec 2014

  I was playing the role of delivery partner for a large insurance client of Cognizant. I was responsible for all service delivery metrics of the client portfolio. It was a 250 member portfolio. I was playing the role of delivery partner for a large insurance client of Cognizant. I was responsible for all service delivery metrics of the client portfolio. It was a 250 member portfolio.



Infosys

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Service Delivery Manager

  • Oct 2001 - Mar 2014

  I have worked with Infosys at mid-senior level for a span of 16 years in two stints. During this period, I have led large multimillion dollars engagements for marquee telecom & logistics global clients of Infosys. My responsibilities included service delivery, large program management, operations management, implementation of key quality and process improvements measures, people management and presales responsibilities. I have been part of implementing key digital initiatives for the clients. My performance metrics included TCO reduction for the client, profitability improvement of my organization, seamless defect free service deliveries of software, optimisation of all kinds of resources and to implement best practices of the organizations to each project and program of the client portfolio. Had mapping with Senior Director ( CXO-2) level of client organization. Show less



IGATE

• Information Technology & Services
• 700 & Above Employee

• Project Manager

  • Feb 1999 - Sep 2001



Philips Lighting

• Netherlands
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Information Technology Executive

  • Aug 1996 - Feb 1999