Experience

Fransabank SA

• Banking
• 1 - 100 Employee

• Head of branch network department

  • Mar 2023 - Present

• Deputy Head of Branch Network department

  • Feb 2021 - Apr 2023

• Branch Manager

  • Aug 2018 - Apr 2023

• Deputy Branch Manager

  • Feb 2015 - Jul 2018

• Commercial Controller

  • Jul 2011 - Jan 2015

  •Controlling all branch operations including:Deposit , withdrawal and transfer between accountsTransfers to other banks Opening, modifying and closing accountsDebit card issuance and renewal Checkbooks issuanceAll kinds of proxies given by one client to anotherRequesting and executing all kinds of retail loans (personal, car and housing loans) Sending to insurance company all needed information to issue the insurance policy related to the loan typeFollowing-up on payment of loans’ bills Domiciliation of cell phone billsIssuance, extension and restitution of bank guarantees •Providing customers with accounts statements and/or banking attestation upon request.•Providing the Ministry of Finance with monthly stamps report.•Printing end of day reports. Show less



Fransabank Syria

• Syria

• Customer Service Representative

  • Jan 2009 - Jun 2011

  •Executing all transactions concerning customers’ accounts except for the cash including: Opening and modifying accounts Making internal and external transfers Requesting debit cards Requesting checkbooks Executing retail and commercial loans and sending to insurance company to issue the related insurance policies Domiciliation of cell phones bills Preparing letters of guarantees •Executing all transactions concerning customers’ accounts except for the cash including: Opening and modifying accounts Making internal and external transfers Requesting debit cards Requesting checkbooks Executing retail and commercial loans and sending to insurance company to issue the related insurance policies Domiciliation of cell phones bills Preparing letters of guarantees



Fransabank SAL

• Lebanon
• Banking
• 700 & Above Employee

• Customer Service Representative

  • Oct 2007 - Aug 2009

  •Training to launch Fransabank Syria •Training to launch Fransabank Syria



MTN SYRIA

• Syrian Arab Republic
• Telecommunications
• 700 & Above Employee

• Customer Care Representative

  • May 2003 - Aug 2007

  •Collecting bills. •Adding features •Canceling features •Providing customers with needed information and support •Preparing the cash reports on daily basis that include all performed financial transactions for all cashiers •Using stock application •Filing •Collecting bills. •Adding features •Canceling features •Providing customers with needed information and support •Preparing the cash reports on daily basis that include all performed financial transactions for all cashiers •Using stock application •Filing