Experience

SALAMA - Islamic Arab Insurance Co.

• United Arab Emirates
• Insurance
• 200 - 300 Employee

• Medical Claims Processor

  • Jun 2022 - Present

  • Evaluates and processes claims in accordance with insurance policy terms and conditions, company policies and procedures according to productivity and quality standards. • Ensures that targets are met for department Turnaround time, Quality and Productivity. • Identify and report back any type of claims observation or issues that may affect the process. • Collect and analyse claims data to identify and resolve errors, delayed claims, and processing issues. Providing recommendations to improve the claims processing quality standards and productivity. • Analyse reports from the administrative software for provider and member utilization trends and identification of areas requiring further management. • Support the Team leader / Manager in implementation of quality assurance programs to maintain standards of quality and minimize fraudulent cases. • Handling medical related call queries. • Maintain confidentiality regarding the information being processed, stored or accessed. • Completes other projects and duties as assigned. Show less



CEL

• Cyprus

• Medical Representative

  • Jan 2019 - Jan 2021

  Managed dermatology line containing three products.  Prospecting, making calls and arranging appointments with healthcare professionals.  Manage the assigned territories to achieve sales targets.  Plan and execute sales strategies to convert healthcare professionals with scientific presentations of my products, product knowledge and objections related to the product.  Build and maintain strong relationships with the healthcare professionals and all other stakeholders in the hospitals and clinics.  Identify opportunities and market shifts in the hospitals.  Monitor and report competitor’s activities.  Analyse sales trends and develop growth plans to increase market share.  Involved in the development of the products that are fit for the market in the region.  Maintaining detailed records on daily basis.  Performing monthly sales forecasts.  Writing reports and other ad-hoc requirements.  Attending trade exhibitions and conferences to get familiar of new products and global market trends. Show less



UMUT OKSUZ

• NORTHERN CYPRUS – NICOSIA

• Pharmacist

  • Sep 2018 - Jan 2021

  • Establish operation strategy in a team for improving the experience. • Prepare data and information for making regular report data analysis • Perform data analysis for complex data and files, for the used drugs. Establish operation strategy in a team for improving experience. Prepare data and information for making regular report data analysis · Perform data analysis for complex data and files, for the used drugs. Answered customer questions and helped them find merchandise. Stored and inventoried pharmaceutical medications and supplies and made note of medications that were expired. Improved employee morale by scheduling monthly staff meetings to go over accomplishments and highlights. Show less