Experience

Chemspark India Pvt. Ltd.

• India
• Personal Care Product Manufacturing
• 1 - 100 Employee

• Senior Sales Coordinator

  • Oct 2022 - Present

  Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all the sales representatives have high-quality up-to-date support material. Handling urgent calls, e-mails and messages when sales representatives are unavailable Answering customer queries, informing them of delay of material, arranging delivery dates and scheduling marketing events. Handling orders by phone, email or mail checking the orders details that have correct prices, discounts etc. Inputting orders ensuring that they are processed according to customer requirements and ensuring all orders are accurate and delivered on time, Collaborating with other departments to ensure sales, marketing, queries and deliveries are handled efficiently. Developing and maintaining filing systems so as to maintain sales records, prepare reports and provide financial information to the finance department. Working on Tally ERP9.0 Make proforma invoices, challans, tax invoices in software and also do other accounting work related to GST and ledger confirmation sent to the dealers and customers. Payment follow ups with the Customers/Dealers. Co-ordinating sales issues and dealing with client interactions and services management. Customer inquiry management and Coordination about the product and best pricing to be quoted to the dealers. Responsibilities included: checking, stocking, entering orders, inventory control. Show less



APPETITE FOR CONSTRUCTION

• United States
• Construction
• 1 - 100 Employee

• Senior Sales Coordinator

  • Oct 2016 - Sep 2022

  Communicating with the architects of Mumbai, Outside Mumbai and also Dealers by quoting them the prices for our interior products of our brand Laminam (Imported) & Mozzafiaato (Indian) Explain them about the product features and what are the advantages of the Laminam and Mozzafiaato material and its applications. Provides advice to customers on proper materials, their usage and techniques to promote the best use of products. Working on Tally ERP9.0 Make proforma invoices, challans, tax invoices in software and also do other accounting work related to GST and ledger confirmation sent to the dealers and customers. Handling the accounting cycle, including opening, posting entries, closing of accounts and preparation of various accounting reports. PO processing of Domestic and Export, Quotations to Customers and Price Monitor/Review. Look after the dispatches of PAN India of our brand Laminam (Imported) & Mozzafiaato (Indian) Ordering and ensuring the delivery of goods to customers. Tracking sales orders to ensure that they are scheduled and sent out on time. Effectively communicating with customers in a professional and friendly manner. Co-ordination with Marketing/ Plant to sort out query of Customers/Distributors. Responding to sales queries via phone, e-mail and in writing. Responsibilities included: checking, stocking, entering orders, inventory control, and part-time outside sales. MIS of all sales person/ party wise. Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents. Work closely with Inventory Manager, Order Management and Distribution team to manage shipments according to given deadlines. Show less



Durlax Archtech Pvt Ltd

• Sales and Marketing Coordinator

  • Mar 2014 - Sep 2016

  Managing all the sales related activity of the company. Handling a high volume of customer enquiries whilst providing a high quality of service to each caller. Tracking sales orders to ensure that they are scheduled and sent out on time. Ordering and ensuring the delivery of goods to customers. Supporting the field sales team by sending quotations to their respective dealers, architects etc. Resolving any sales related issues with customers. Making follow-up calls to confirm sakes orders or delivery dates. Responding to sales queries via phone, e-mail and in writing. Accurately analyzing and assessing statistical data. Show less



VOXCO Pigments and Chemicals Pvt. Ltd.

• India
• Chemical Manufacturing
• 1 - 100 Employee

• Sales Coordinator

  • Apr 2013 - Feb 2014

  Coordinating with sales team by managing schedules, filing important documents and communicating relevant information Ensuring the adequacy of sales-related equipment or material. Responding to complaints from customers and give after-sales support whenever requested. Sending quotations, delivery challan as per client's requirement. Payment follow- up. Handling the processing of all orders with accuracy and timeliness Informing clients of unforeseen delays for dispatches or problems Assisting in the preparation and organizing of promotional material or events. Show less



Xplore Lifestyle Solutions Pvt Ltd

• Wellness and Fitness Services
• 1 - 100 Employee

• Co-Ordinator

  • Oct 2011 - Jan 2013

  Primarily assisting the sales team, focusing mostly on managing schedules and the distribution of any sales documentation. Preparing and then following up on any sales quotations made for clients, negotiating terms with the client at a cost best suited for them. Efficiently respond to any online or telephone queries in a calm manner. Work closely with the sales team to assess the progress of the department and develop Sales strategy accordingly. Prepare required to produce reports on progress within the department and outline any developed strategies to improve. Show less



Indiamart Intermesh Limited

• India
• Technology, Information and Internet
• 700 & Above Employee

• Tele Marketing Executive

  • Jun 2010 - Jul 2011

  Place phone calls to potential customers to educate them on services and products offered by the company Answer phone calls from customers with inquiries or complaints and resolve the issue as quickly as possible. Assist in the operation of the company switchboard. Compiled information from other Telesales Representatives to draft reports of monthly sales Worked with superiors in bettering the system by listening to and considering customer complaints and suggestions Remained current on all consumer trends relevant to services and products. Read and interpret sales reports to determine the best strategy for marketing. Generating and developing qualified leads for the sales team Show less