Experience

Quality Standards for Information Technology - QSIT

• Egypt
• Information Services
• 200 - 300 Employee

• Head of Operations

  • Nov 2001 - Present



Esri North Africa (Esri NA)

• Egypt
• Software Development
• 100 - 200 Employee

• Head of Operations Dept.

  • 2010 - Jul 2020

  Managing & supervising the Operations and Collection teams by working collaboratively with all involved parties in the company to achieve the company target and managing the company projects' annual revenues based on Project Management Methodologies in terms of project milestone definition, project parties’ involvement, project flow management, project execution follow up, customer acceptance, revenue recognition, collection process and project closure, etc.… Managing & supervising the Operations and Collection teams by working collaboratively with all involved parties in the company to achieve the company target and managing the company projects' annual revenues based on Project Management Methodologies in terms of project milestone definition, project parties’ involvement, project flow management, project execution follow up, customer acceptance, revenue recognition, collection process and project closure, etc.…



Alkan Networks, Alkan CIT Group

• Maadi, Cairo, Egypt

• Planning & Logistics Manager

  • Jun 2009 - May 2010

  Managing Material Planning teams to provide all Local & International Projects with all their material requirements and needs. In the Logistics part, negotiating prices with current foreign suppliers to achieve the best prices and delivery terms, negotiating prices with freight forwarders to arrange an annual contract ensuring best prices and best service as well as supervising and managing shipping cycle (weekly shipping schedule, booking, loading, sending shipping documents to projects). Managing Material Planning teams to provide all Local & International Projects with all their material requirements and needs. In the Logistics part, negotiating prices with current foreign suppliers to achieve the best prices and delivery terms, negotiating prices with freight forwarders to arrange an annual contract ensuring best prices and best service as well as supervising and managing shipping cycle (weekly shipping schedule, booking, loading, sending shipping documents to projects).



Quality Standards Information Technology

• Dokki, Giza, Egypt

• Training Manager & Operations/Events Manager

  • Nov 2001 - May 2009

  Recognizing the training center as a Professional Training Provider in GIS Training Courses and other IT Training Courses as well as sustaining annual sales revenues of the training center to value a range between 8 to 10 Million Egyptian Pounds either in the Egyptian market or among 17 representing countries in Asia and Africa as well as the MENA region. Overseeing and managing the operational systems, processes and policies in support of organization’s mission -- specifically, support better management reporting, information flow and management, business process and organizational planning by managing the company systems such as sales pipeline, sales system, and generating the necessary reports. Managing and participating in the events in which the company is participating such as: “ESRI Conference for Middle East ESRI Users”, December 2005 at Semiramis Intercontinental, Sharm El-Sheikh, “Spring and Summer 2006 Program” at Mariott Hotel, Cairo, “Winter 2006 Program” at Semiramis Intercontinental, Cairo, “BMC Event for Oil & Sector Sector” at Intercontinental, Cairo, September 2007, “Manage your IT from the Business Perspective” at Intercontinental, Cairo, December 2007, “BMC event for the Military Sector”, May 2008, “Empowering Business with Broadband Wireless Solutions” Event at Four Seasons Hotel, April 2009,"BankTech Conference” at Fairmont Hotel, May 2009 Show less