Manal Allam , Msc

Senior Oracle NetSuite Administrator at AlKholi Group
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Contact Information
us****@****om
(386) 825-5501
Location
Riyadh, Saudi Arabia, SA
Languages
  • English Full professional proficiency
  • Arabic Native or bilingual proficiency

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Credentials

  • PMP® Certification Training Course
    PM-Tricks
    Jul, 2021
    - Sep, 2024
  • Predictive Analytics for Business Nano degree program
    Udacity
    Jul, 2019
    - Sep, 2024
  • ORACLE 12c developer (SQL, PL/SQL, Forms, Reports)
    Solution Makers
    May, 2019
    - Sep, 2024
  • Data Analytics
    General Assembly
    Apr, 2019
    - Sep, 2024
  • Java Script
    Misk Foundation
    Oct, 2018
    - Sep, 2024
  • python
    Misk Foundation
    Oct, 2018
    - Sep, 2024
  • ICDL " International Computer Driving Licence"
    ICDL Saudi Arabia
    Apr, 2008
    - Sep, 2024

Experience

  • AlKholi Group
    • Saudi Arabia
    • Facilities Services
    • 1 - 100 Employee
    • Senior Oracle NetSuite Administrator
      • Oct 2021 - Present

      • Provide ongoing maintenance and optimization of NetSuite account. • Resolve system issues, product support teams to troubleshoot systems issues • Create reports, saved searches, dashboards, workflows, custom fields, custom forms and other enhancements. • Manage system enhancement projects in accordance with established SDLC and agile methodologies. • Providing day-to-day application support. • Creating templates and customization. • Create systems documentations including, business requirements documents, functional designs, user manuals, test scripts, test plans and training materials. • Ensure all systems and processes are documented. • Performing and managing the integration of the solution, as well as assisting implementation teams with testing and training issues. • Data migration. • Work with PMO and cross functional project teams to perform end to end testing across transactional systems. • Design and development of financial and operational reports. Show less

  • Arab Open University
    • Higher Education
    • 200 - 300 Employee
    • Lecturer
      • Sep 2019 - Aug 2023

      • Preparing and delivering lectures in Business & IT department, tutorials, workshops, and seminars. • Collaborating with other academics and lecturers to improve teaching methods and expand knowledge base. • Attending and participating in meetings, conferences, and other events in and outside of the institution. • Participating in training opportunities and initiatives at the institution. • Providing support to students and other colleagues. • Staying current by reading widely and producing published work in the field. Show less

  • Refi Delights Limited Company
    • Saudi Arabia
    • Restaurants
    • 1 - 100 Employee
    • IT Manager
      • Jul 2020 - Sep 2021

      • Administrator the Oracle NetSuite, Omega POS and Avaya systems across departments. • Strong understanding and management of Oracle NetSuite order flows, custom record types, fields, forms, roles, permissions, page layouts, searches and reports, and Oracle NetSuite data modeling. • Accessing confidential data in Omega including financial reports, company records and minutes, customer quotations, organizational plans, designs, and programs. • Analyze user’s requirements and develop functional specifications for a better result. install software updates and perform other Omega POS functions. • Identify and resolve the issues relating to the Avaya software, Avaya IP phones, and voicemail. Show less

  • Classera
    • United States
    • E-Learning Providers
    • 200 - 300 Employee
    • Activation Supervisor
      • Aug 2019 - Jul 2020

      • Preparing and delivering lectures in IT department, tutorials, workshops, and seminars. • Collaborating with other academics and lecturers to improve teaching methods and expand knowledge base. • Attending and participating in meetings, conferences, and other events in and outside of the institution. • Participating in training opportunities and initiatives at the institution. • Providing support to students and other colleagues. • Staying current by reading widely and producing published work in the field. Show less

  • Jeddah Chamber غرفة جدة
    • Saudi Arabia
    • Non-profit Organizations
    • 200 - 300 Employee
    • Business System Analyst
      • Sep 2011 - Dec 2011

      • Analyzed Aman System which is used by Jeddah chamber of Commerce and Industry in order to block people who are unable to pay their lease or installment credit. • Focused on SWOT analysis and the internal and external environmental factors. • Compared the system with other system and suggested significant improvements. • Analyzed Aman System which is used by Jeddah chamber of Commerce and Industry in order to block people who are unable to pay their lease or installment credit. • Focused on SWOT analysis and the internal and external environmental factors. • Compared the system with other system and suggested significant improvements.

Education

  • Bowie State University
    Master's degree, Management Information Systems, General
    2015 - 2018
  • King AbdulAziz University
    Bachelor of Science - BS, MIS
    2008 - 2012
  • UCLA Extension
    English Language, English Language and Literature/Letters
    2013 - 2015
  • General Assembly
    Data Analytics
    2019 -
  • Udacity
    Predictive Analytics
    2019 -

Community

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