• Jan 2012 - Present

To plan, organize, and manage Group Headquarter/local office IT support staffs and overall operations to ensure the stable operation of the organization’s IT infrastructure. This include developing, maintaining, supporting, and optimizing key functional areas, particularly network infrastructure, server infrastructure, data communications, and telecommunication systems.• Manages and set priorities for the design, maintenance, development, and evaluation of all infrastructure systems, including LANs, WANs, Internet, intranet, security, wireless implementations, and so on.• Manages IT staffs and provides guidance, training and career-development issues• In conjunction with Group IT Manager, negotiate with vendors, outsourcers, and contractors to secure infrastructure-specific products and services.• Design and implement short and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements.• Schedule and direct activities to resolve hardware and software problem in a timely and accurate fashion.• Conduct research and make recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts. • To consistently improve IT infrastructure, include developing and maintaining policies and procedures, ensuring projects are completed within budget guidelines and maintaining best practices for an organization's infrastructure.• Conduct feasibility studies for various upgrade projects, improvements, and other conversions. Show less

• Jun 2000 - Dec 2011

Senior Technician

• 1997 - 2000

Techinician I

• 1993 - 1996