Experience

Waldorf Astoria Doha West Bay

• Qatar
• Hospitality
• 100 - 200 Employee

• In Room dining

  • Oct 2022 - Present

  Doha, Qatar Pre-opening Communicating with Guests in a respectful and firm manner. Meeting and Exceeding guest expectation. Creating a restaurant’s setup for in-house guest. Collecting payment carefully. Using luxury verbiage. Paying special attention when speaking to guests due to different accents and language barriers. Handling dietary requirements and allergies with care. Handling payment collection diligently. Making guests feel at home and leaving them with… Show more Pre-opening Communicating with Guests in a respectful and firm manner. Meeting and Exceeding guest expectation. Creating a restaurant’s setup for in-house guest. Collecting payment carefully. Using luxury verbiage. Paying special attention when speaking to guests due to different accents and language barriers. Handling dietary requirements and allergies with care. Handling payment collection diligently. Making guests feel at home and leaving them with encouragement to come back again and again. Show less



Waldorf Astoria Lusail Doha

• Qatar
• Hospitality
• 400 - 500 Employee

• Order Taker

  • Oct 2022 - Dec 2022

  Qatar Pre-opening Communicating with Guests in a respectful and firm manner. Meeting and Exceeding guest expectation. Creating a restaurant’s setup for in-house guest. Collecting payment carefully. Using luxury verbiage. Paying special attention when speaking to guests due to different accents and language barriers. Handling dietary requirements and allergies with care. Handling payment collection diligently. Making guests feel at home and leaving them with… Show more Pre-opening Communicating with Guests in a respectful and firm manner. Meeting and Exceeding guest expectation. Creating a restaurant’s setup for in-house guest. Collecting payment carefully. Using luxury verbiage. Paying special attention when speaking to guests due to different accents and language barriers. Handling dietary requirements and allergies with care. Handling payment collection diligently. Making guests feel at home and leaving them with encouragement to come back again and again. Show less



Autowrap South africa

• Marketing Agent

  • Jan 2022 - Aug 2022

  Cape Town, Western Cape, South Africa It’s a company where we fully wrapped cars, paint protection film, Smash & grab window tinting, rim refurbishment and body kits accessories.



The Residency Sandhurst

• Front Desk Receptionist

  • Sep 2020 - Feb 2021

  Gauteng, South Africa • Ensured the food offering and service standards are of world-class standards; Create and implement strategiesthat ensure, and manage the delivery of, overall success in food & beverage operations • Compared varies suppliers using budget allocated by the operations manager and chose the most suitablecandidate. Ensured that the receiver checked all food quality and quantity • Worked with the banqueting department to organise and design menus for upcoming group conferences andevents… Show more • Ensured the food offering and service standards are of world-class standards; Create and implement strategiesthat ensure, and manage the delivery of, overall success in food & beverage operations • Compared varies suppliers using budget allocated by the operations manager and chose the most suitablecandidate. Ensured that the receiver checked all food quality and quantity • Worked with the banqueting department to organise and design menus for upcoming group conferences andevents, served food and beverages to conference attendees in the restaurant • Made stock counts every month end in order to know how much items are needed for the upcoming month • Received kitchen stock and measured according to desired menu quantity. • Shadowed the executive chef by controlling and directing the food process during peak periods such as breakfastand lunch, checking attendance and workflow Show less



The Residency Sandhurst

• Housekeeping Supervisor

  • Sep 2020 - Feb 2021

  Gauteng, South Africa • Administrated all arrivals, departures and stay overs, whilst allocate rooms to be services for all housekeepers. • Drafted a Housekeeping report for all in-house rooms, out of order and worked out discrepancies • Compensated Room attendance according to their daily housekeeping status report generated by front of house • Worked at the linen room, attending guest queries, signing for linen delivery, invoicing outsourced linen revenuestatements • Supervised all rooms… Show more • Administrated all arrivals, departures and stay overs, whilst allocate rooms to be services for all housekeepers. • Drafted a Housekeeping report for all in-house rooms, out of order and worked out discrepancies • Compensated Room attendance according to their daily housekeeping status report generated by front of house • Worked at the linen room, attending guest queries, signing for linen delivery, invoicing outsourced linen revenuestatements • Supervised all rooms (standard, suit, king, queen, deluxe) after cleaning to confirm if ready for check-in • Worked as a room attendant and public area attendant ensuring sanitation standards are being adhered to. • Attended Multicultural Radisson Blu housekeeping training Program. • Shadowed the Housekeeping Manager and trained supervisors • Management stock count and inventory for all housekeeping supplies • Ordered stock using local vendors for the front office and housekeeping departments and invoiced all transactions Show less



Indaba Hotel

• Hospitality
• 1 - 100 Employee

• Switchboard, concierge

  • Jul 2019 - Sep 2020

  fourways I am currently doing my front office practicals at INDABA HOTEL.

• Front Desk Receptionist

  • May 2019 - Sep 2020

• Housekeeping

  • Feb 2019 - Apr 2019

  Fourways I'm stronger in housekeeping room supervisor but I also did room attendant, special agent, housekeeping manager and assistant manager, laundry attendant and laundry supervisor.



Apollo Hotel

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Chef

  • Oct 2018 - Sep 2020

  Randburg I worked in the kitchen as a chef. I worked in the cold kitchen, hot kitchen, pastry, banqueting and stores(F&B Acc)



Thirst

• Bartending

  • Sep 2018 - Sep 2018

  Kyalami grand circut prix It was for a DSTV event, hosted on the 22-23 September 2018. It was an amazing event to work. We took orders for guests drinks and served them.



Sierra hotel

• Food and beverage management

  • May 2018 - Jul 2018

  Randburg main ave I did most things involved in the Food and Beverage management ( waitress, host, room service, supervision, conferencing, bartending, sommelier and food and beverage management).