Experience

MY30MINUTES

• United Arab Emirates
• Wellness and Fitness Services
• 1 - 100 Employee

• Front Desk / Admin Executive

  • Jul 2021 - Present

  - Managing all Administration related to My30Minutes JVC, Office, and Client Management. - Taking care of all clients-related communication – phone calls, booking management, emails, and social media - Managing promotions through multiple channels. - Managing the appointment management system for the facility. - All payment and POS management for the studio. - Managing membership MIS, Client Records, and renewal trackers for end-to-end CRM. - All inventory and consumable management for the office. - Strengthened communication skills through regular interactions with others Show less



Hilton

• United States
• Hospitality
• 700 & Above Employee

• Hostess

  • Sep 2018 - Jan 2021

  - Guest relationship management for all arrivals and related procedures. - Communication of promotions and seeking feedback on services from guests - Managing reservation management services and system for hotel and restaurant bookings - Conference and meeting management for corporate meetings - Using multiple channels of communication for guest relationship management. - Demonstrated high level of initiative and creativity while tackling difficult tasks. - Participated in team projects, demonstrating an ability to work collaboratively and effectively. - Resolved problems, improved operations, and provided exceptional service. Show less



Dubai World Trade Centre

• Events Services
• 700 & Above Employee

• Waitress Cum Cashier

  • Mar 2016 - Sep 2018

  - Working to manage the VVIP clients for DWTC, including Royal Events and Catering. - Managing and working in facility management for major exhibition events like GITEX, F1, Dubai Airshow, etc. - Perform all necessary tasks to service food & beverage according to the standard manual of the restaurant. - Customer relationship management for all events and exhibitions. - Managing the inventories, purchases, and storekeeping for related items. - Complete food product knowledge to serve the clients and customers better. - Proven ability to learn quickly and adapt to new situations. - Managed time efficiently to complete all tasks within deadlines. Show less