Malu Douglas
Key Access Specialist at Brigham Young University–Hawaii- Claim this Profile
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Bio
Credentials
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Content Marketing Foudations
LinkedIn -
Digital Marketing and Media Foundations Certification
LinkedIn -
Email and Newsletter Marketing Foundations
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Marketing Foundations: Analytics
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Marketing Foundations: Customer Decision Journey
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Marketing Foundations: Ecommerce
LinkedIn -
Media Foundations Certification
LinkedIn -
SEO Foundations
LinkedIn -
Social Media Marketing Foundation
LinkedIn
Experience
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Brigham Young University–Hawaii
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United States
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Higher Education
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700 & Above Employee
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Key Access Specialist
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Sep 2022 - Present
- Collaborate with counterparts in other work streams in order to learn and utilize best operational practices and offer innovative solutions. - Perform duties as a customer service representative at the front desk. - Collaborate with counterparts in other work streams in order to learn and utilize best operational practices and offer innovative solutions. - Perform duties as a customer service representative at the front desk.
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Brigham Young University–Hawaii
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United States
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Higher Education
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700 & Above Employee
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Resident Adviser
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Dec 2021 - Jul 2022
- I establish and maintain relationships with my fellow students by being approachable. I also help create a supportive and safe environment for students living in dorms or other student housing. - I establish and maintain relationships with my fellow students by being approachable. I also help create a supportive and safe environment for students living in dorms or other student housing.
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Polynesian Cultural Center
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United States
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Leisure, Travel & Tourism
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700 & Above Employee
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Ambassador
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May 2021 - Dec 2021
- Promptly address any customer service issues and refer to management if and when necessary, which helps the customer to feel comfortable. - Communicated any food allergy or special nutrition needs to the kitchen staff that helps the customer to feel safe. - Promptly address any customer service issues and refer to management if and when necessary, which helps the customer to feel comfortable. - Communicated any food allergy or special nutrition needs to the kitchen staff that helps the customer to feel safe.
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The Church of Jesus Christ of Latter-day Saints
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United States
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Religious Institutions
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700 & Above Employee
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Missionary
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Mar 2016 - Sep 2017
- Invited others to come unto Christ by helping them receive the restored gospel through faith in Jesus Christ and His Atonement, repentance, baptism, receiving the gift of the Holy Ghost, and enduring to the end. - Promoted faith and obedience by example as a result of successful ministry - Invited others to come unto Christ by helping them receive the restored gospel through faith in Jesus Christ and His Atonement, repentance, baptism, receiving the gift of the Holy Ghost, and enduring to the end. - Promoted faith and obedience by example as a result of successful ministry
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Education
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2021 - 2024
Brigham Young University - Hawaii
Business Management, Organizational Leadership and Human Resources
Community
