Experience

7Mind GmbH

• Wellness and Fitness Services
• 1 - 100 Employee

• Impact Manager

  • Nov 2021 - Present

  www.7mind.de/impactBringing mindfulness to everyone | Supporting research on mindfulness | Decreasing our carbon footprint www.7mind.de/impactBringing mindfulness to everyone | Supporting research on mindfulness | Decreasing our carbon footprint



Amazon

• United States
• Software Development
• 700 & Above Employee

• Quality Assurance Specialist

  • May 2018 - Oct 2021

  I and my team are testing cutting edge-voice technology. We are constantly raising the quality bar on 3rd party applications ("Skills") for the voice assistant Alexa, all with the goal to provide the best customer experience. My achievements to date include:- Lead project that reduced time to process reopening tickets by 30%- Wrote & deployed 10+ Tampermonkey scripts (JavsScript) to automate testing steps- Implements process improvements based on ideas from team as ACES (Amazon Customer Excellence System) Point of Contact - Completed interview training and shadowing (10+ interviews), conducted first interviews



Google

• United States
• Software Development
• 700 & Above Employee

• Legal Investigations Associate / Paralegal (Intern. Criminal and Civil)

  • Feb 2016 - Apr 2018

  Team: Legal Investigations Support: "Weighing the scales of justice at scale"My achievements include: - Performing multilingual legal review across products and jurisdictions- Cut costs for external legal advice in a European country by 50%- Lead project to simplify requirements for legal requests related to payment products - Grew a positive team culture through trainings, All Hands and knowledge-sharing sessions across 5 timezones for an Org of 120+ employees

• Project: Legal Content Review (DACH)

  • May 2017 - Aug 2017

  Team: Legal Operations20% assignment on the Content Review team working on Google My Business complaints (German)



The “Schools Exchange for Success” Network

• Germany
• Political Organizations
• 1 - 100 Employee

• Co-Founder

  • Sep 2013 - Jan 2016

  I co-created this initiative in my capacity as Key Account Manager at the German-Polish Youth Office:www.austausch-macht-schule.org is a German initiative I launched and helped thriving in the capacity of my position at the German-Polish Youth Office. It is directed to all stakeholders in school exchange in Germany, especially to the state authorities in charge of formal education.PNWM/DPJW in line with a broad coaliation of other German donor organizations strives to create a better environment for German teachers and schools to take up international education projects and initiatives.Towards that aim, me and my colleagues launched the blog www.austausch-macht-schule.org to give a voice to the actors in the field and raise important issues. Furthermore, we regularly gather together decision makers, reasearchers and teachers, stakeholders in the field of international school exchange. The last of these Dialogue Conference took place in September 2015.The attached document explains what we are aiming for:



Deutsch-Polnisches Jugendwerk

• Germany
• 1 - 100 Employee

• Key Account Manager

  • Jan 2011 - Jan 2016

  At the German-Polish Youth Office, we believe in the potential of the young generation in both countries. Conscious of the past, the programs of the Office empower young people to build tomorrow.My achievements:- Key Account Manager for 6 strategic partners with budget responsibility (100,000 Euro+ /year)- Project Coordination and Management (conferences and trainings)- Facilitated 80+ German-Polish school partnerships- Advocated for exchange with third countries (France, Israel and Ukraine)



Academy for Cultural Diplomacy (ICD)

• Germany
• Non-profit Organizations
• 100 - 200 Employee

• Program Director

  • Oct 2009 - Nov 2010

  The ICD is a fast-growing NGO advocating the strengthening of inter- and intra-cultural relations through dialogue. My achievements: - Grew partnerships with political parties, embassies and educational institutions from all over EMEA - Organized conferences for 50-100 international participants. Was responsible for key speaker recruitment - Communicated proactively with target audience via phone and email (outbound sales). Delivered against assigned quota consistently- Thrived in a highly multicultural, multilingual and diverse environment (50+ colleagues from all over the world)



VIAFON GmbH

• Germany
• Advertising Services
• 1 - 100 Employee

• Sales Representative

  • Nov 2009 - Oct 2010

  My achievements:- Met targets through upselling, customer retention and acquisition calls for print products (client: one of the largest German daily papers)- Chosen for a scouting sales team on behalf of an innovative, customizable newspaper My achievements:- Met targets through upselling, customer retention and acquisition calls for print products (client: one of the largest German daily papers)- Chosen for a scouting sales team on behalf of an innovative, customizable newspaper



European Meeting Center - Nowy Staw Foundation

• Project Manager

  • Jul 2008 - Aug 2009