Experience

Pulaski County Government

• United States
• Government Administration
• 1 - 100 Employee

• Juvenile County Clerk

  • Apr 2023 - Present

  - Responsible for the processing and maintenance of record files for all Accident/Incident Reports and Arrest Dispositions and records for the serving of court orders and receiving and accounting for payments for the serving of process papers and collection of execution. - Accepts process papers from attorneys and the general public and by mail to be served including summons, subpoenas, writs, etc; reviews to ensure all necessary information is included. - Enters data into the in-house computer system and ACIC/NCIC terminals from various incidents reports, accident reports, Arkansas Arrest Deposition Reports, Uniform Crime Reports, etc., and service information; distributes to the appropriate agency. - Obtains identification information concerning individuals to be served in domestic violence, small claims, or mental instability situations from individuals requesting service; completes information sheet. - Provides information to the public such as copies of incident or accident reports, court dates, attorney’s name, type of process paper, and court processes involved; collects payments for copies of reports. - Receives and verifies payment for process changes, bonds posted, execution judgments, and miscellaneous billings; enters payments into cash register and inputs time and method of payment into the computer. Show less


US Army
• United States
• Law Enforcement
• 1 - 100 Employee
• culinary specialist

  • Jul 2015 - Apr 2023


ATA American Taekwondo Association

• United States
• Spectator Sports
• 1 - 100 Employee

• Administrative Assistant

  • Aug 2022 - Mar 2023

  Roles/Responsibilities - Responsible for delegating roles to maximize efficiency - Provides administrative support to ensure efficient operation of office. - Answers phone calls, schedules meetings and supports visitors. - Carries out administrative duties such as filing, typing, copying, binding, scanning etc. - Completes operational requirements by scheduling and assigning administrative projects and expediting work results. - Makes travel arrangements for senior staff such as booking flights, cars, and hotel or restaurant reservations. - Exhibits polite and professional communication via phone, e-mail, and mail. - Supports team by performing tasks related to organization and strong communication. - Develops administrative staff by providing information, educational opportunities, and experiential growth opportunities. - Ensures operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories and evaluating new equipment and techniques. - Provides information by answering questions and requests. - Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies. - Contributes to team effort by accomplishing related results as needed. Show less



UAMS - University of Arkansas for Medical Sciences

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Call Center Operator

  • Jan 2022 - Aug 2022

  - Answers incoming calls at the main switchboard using telephony integration system. - Inputs and/or updates accurate information for online physician call schedules as necessary. - Access multiple databases to provide information to callers, staff and physicians. - Will provide patient after hours answering service for all UAMS outpatient clinics. - Will activate emergency codes within the hospital and campus as required - Develop skill and knowledge of UAMS physician services, provide promotional activities and current advertising topics and knowledge of services available to public. Help community with access and directions to all areas of UAMS. - Ability to multi-task due to handling high call volume - Attends required training and/or in-services. - Participates in annual educational assessment and evaluation. - Answers telephones in a professional and friendly manner and demonstrates effective communication skills and critical thinking skills - Communicates accurate and complete information. - Must maintains strict confidentiality. - Demonstrates positive working relationships. - Deals with conflicts in a positive and professional manner using careful listening and demonstrates effective service recovery skills. - Performs other duties as assigned. Show less



Journeys

• Norway
• Travel Arrangements
• 1 - 100 Employee

• Manager in Training

  • Dec 2020 - Oct 2021

  Roles/Responsibilities - Opening and closing registers - Scheduling - Detailed knowledge of each brand and the benefits - Shipment - Interviewing potential candidates - Updating signage for promotions - Lead sales person - Tracking store growth from previous sales goals - Restocking product throughout the store and ordering when necessary - Leading floorset - Conference calls - Conducting onboarding for new associates - Partnering with other stores for launch day readiness - Ensuring inventory is correct and audit Show less



Independent Contractor

• United States
• IT Services and IT Consulting

• Marketing and Data Analyst

  • May 2017 - Nov 2020

  Roles/Responsibilities - Responsible for marketing performance management through a combination of tools, processes, and methods used to develop, monitor, measure, and control marketing campaigns and programs. - To maximize the return on both individual and aggregate marketing investments across product and channel marketing areas - Provides actionable insights and recommendations that will increase marketing effectiveness and reach multiple countries. - Partners with internal stakeholders to ensure best practices in targeting, metrics, and decision making are data driven. Show less



5th Special Forces Group (Airborne) - US Army

• Armed Forces
• 1 - 100 Employee

• Logistics Specialist

  • Jun 2015 - May 2017

  Roles/Responsibilities - Responsible for logging information - Answering all calls and directing them to the proper recipients, even when working remote. - Ensuring coding is up to par and in line with the newest software development - Doing follow ups with superiors in order to guarantee satisfactory performance. - Responsible for troubleshooting problems within a short time frame - Coordinating efforts with fellow specialists to ensure consistency across the board. - Receiving, sorting and distributing all faxes and incoming messages to proper recipients. Show less