Experience

KellyConnect | Contact Center Solutions

• United States
• Consumer Services
• 500 - 600 Employee

• Customer Service Specialist

  • May 2021 - Present



Self-employed

• Riverton, Wyoming

• Nail Artist

  • Apr 2019 - Present



Frito-Lay

• United States
• Food and Beverage Services
• 700 & Above Employee

• Route Sales Representative

  • Jul 2019 - Apr 2021



Patagonia

• United States
• Retail
• 700 & Above Employee

• Merchandise Processor

  • Dec 2013 - Feb 2019

  - Work in a team oriented environment - Pick and package product to be shipped out to the customer or business in a timely manner for customer satisfaction. - Work in a team oriented environment - Pick and package product to be shipped out to the customer or business in a timely manner for customer satisfaction.



Aramark Parks and Destinations Lake Powell

• Housing Coordinator

  • Mar 2013 - Oct 2013

  - Coordinated around 400 tenants moving in and out of employee housing for the summer season - Maintaining accurate records of housing usage - Entering Rent and handling money for security deposits from each tenant. - Resolving housing issues such as Maintenance/room changes/notices, violations, and evictions - Assisted Human Resources by helping employees with mail, meal cards, and temporary I.D. Badges - Assigned and helped with small projects with the housing cleaning crew. - Coordinated around 400 tenants moving in and out of employee housing for the summer season - Maintaining accurate records of housing usage - Entering Rent and handling money for security deposits from each tenant. - Resolving housing issues such as Maintenance/room changes/notices, violations, and evictions - Assisted Human Resources by helping employees with mail, meal cards, and temporary I.D. Badges - Assigned and helped with small projects with the housing cleaning crew.



Wyoming.com

• Tech Support

  • Dec 2011 - Feb 2013

  - Assisted customers over the phone with internet, phone, and email issues. - Assigned daily projects such as testing equipment, courtesy calls, and follow up calls to ensure customer satisfaction. - Assisted customers over the phone with internet, phone, and email issues. - Assigned daily projects such as testing equipment, courtesy calls, and follow up calls to ensure customer satisfaction.



Amerigas

• Riverton, Wyoming

• Customer Service Representative

  • Mar 2011 - Aug 2011

  - Assisted customers with their accounts, dispatched service orders to drivers. - Bookkeeping, cashier, sales, courtesy calls to ensure customer satisfaction. - Assisted customers with their accounts, dispatched service orders to drivers. - Bookkeeping, cashier, sales, courtesy calls to ensure customer satisfaction.



Fremont County School District #25

• Riverton, Wyoming

• Bus Monitor

  • Sep 2010 - Feb 2011

  - Was assigned to one bus everyday - Monitored children inside the bus for safety and to reduce distraction for the bus driver - Was assigned to one bus everyday - Monitored children inside the bus for safety and to reduce distraction for the bus driver



Daylight Donuts

• Riverton, Wyoming

• Cashier

  • Apr 2010 - Feb 2011

  - Took orders from customers and prepared food in a timely fashion - Cleaned, stocked items - Responsible for closing the store at night, closed and counted the register, and prepared the front counter for the morning shift. - Took orders from customers and prepared food in a timely fashion - Cleaned, stocked items - Responsible for closing the store at night, closed and counted the register, and prepared the front counter for the morning shift.



Hampton

• United States
• Hospitality
• 700 & Above Employee

• Assistant Housekeeping Manager

  • Jan 2010 - Mar 2010

  - Prepared room lists for Room Attendants - Inspected rooms for quality and to insure rooms were up to hotel standards and policies. - Computer Entry for finished rooms and scheduling. - Prepared room lists for Room Attendants - Inspected rooms for quality and to insure rooms were up to hotel standards and policies. - Computer Entry for finished rooms and scheduling.



Xanterra Travel Collection

• United States
• Hospitality
• 700 & Above Employee

• Housekeeping Supervisor

  • Apr 2009 - Oct 2009

  - Prepared room lists for Room Attendants - Inspected rooms for quality and to insure rooms were up to hotel standards and policies. - Cleaning, stocking, and inventory count for linen closets for each assigned floor every day.- Computer Entry for finished rooms

• Kitchen Staff

  • May 2008 - Mar 2009

  - Assisted customers with food orders, and other requests- Cleaning, stocking, and inventory count for food and dry stock- Prepared food cold and hot foods- Helped train new employees for each duty in the back and front of the restaurant