Mallory Luley

Manager at HARRY'S ARMY SURPLUS, INC.
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Contact Information
us****@****om
(386) 825-5501

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Experience

    • United States
    • 1 - 100 Employee
    • Manager
      • Aug 2014 - Present

      Ran direct day-to-day operations. Recruit, train, mentor, and manage team, ensuring continuous delivery of outstanding customer service. Develop and implement strategy plans to achieve revenue objectives and reduce expenses while ensuring payroll remains within budget. Assisted customers with making purchases ranging from knives, gun holsters, footwear, etc. Exceptional ability to establish rapport with customers, gained trust, and built strong repeat and referral business with local businesses, fire departments and police. Performed opening and closing procedures as well as deposits. Product purchaser, data entry, performed physical inventories, would budget oversight. Responsible for the web sales and web department assisting out of state customers. Ship out products, order shipping products from UPS and USPS. Show less

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Manager
      • Feb 2016 - Mar 2019

      Help launch new food and drink concepts with marketing division. Control costs and expenditures through detailed analysis of appropriate purchasing and inventory with alcohol, food, and other products needed to run the restaurant. Performed alcohol inventory and placed orders. Recruit, hire, train and mentor staff developing skills and customer service excellence Supervise employees providing all coaching mentor ship and performance evaluations. Also maintained the highest standards in quality and cleanliness with a constant focus of profitability. Assumed responsibility for cash for all shifts including bank deposits and ensuring that all cash procedures are properly adhered to. Kept security up to date with potential situations and scenarios. Made sure guests were always satisfied Show less

    • United States
    • Food and Beverage Services
    • 1 - 100 Employee
    • Sales/Web
      • Mar 2014 - Sep 2015

      Responsible for placing product orders for the store, performing inventory and put the stock away once it was received. Assist customers make purchases.Performed outside sales. Would go out and meet with local companies/business and formed relationships to get contracts to get them to sell our products.Answered the phone and assist the customer according to their needs. Placed orders for businesses/customers and entered them into the system. Pulled product for orders. Was a store key holder. Responsible for placing product orders for the store, performing inventory and put the stock away once it was received. Assist customers make purchases.Performed outside sales. Would go out and meet with local companies/business and formed relationships to get contracts to get them to sell our products.Answered the phone and assist the customer according to their needs. Placed orders for businesses/customers and entered them into the system. Pulled product for orders. Was a store key holder.

    • United States
    • Retail
    • 1 - 100 Employee
    • Sales/Floral Designer
      • Sep 2013 - Apr 2014

      Opened and closed store, assisted customers, ran the register, created floral arrangements, helped customers plan wedding and funeral arrangements, made local deliveries,kept the store in tip top shape, processed and cleaned flowers, did inventory/put new product away, placed floral orders.Helped brides and grooms select flowers for their weddings, photographers, djs, venues and made their dress/suit appointments. Made all of their appointments and made sure they were satisfied with results. Helped execute the big day and made sure it flowed smoothly and they were happy at all times. Show less

Education

  • Wayne County Community College District
    Frefighting
    2010 - 2010
  • Allen Park High School
    High School Diploma, College Prep/ Spanish
    2005 - 2009

Community

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