Experience

ADVICS North America, Inc.

• United States
• Motor Vehicle Manufacturing
• 200 - 300 Employee

• Process Improvement Specialist

  • Apr 2022 - Present



Walgreens

• United States
• Retail
• 700 & Above Employee

• Pharmacy Technician

  • Nov 2019 - Aug 2022

  Assist with day-to-day operations to ensure retail accuracy, timely service and customer satisfaction. Assist with day-to-day operations to ensure retail accuracy, timely service and customer satisfaction.



Universal Orlando Resort

• Entertainment Providers
• 700 & Above Employee

• Industrial Engineer

  • Jan 2017 - Aug 2019

  Individual contributor partnering with Wardrobe, Entertainment Costuming, Retail Merchandise, and Food & Beverage operations. Provided inventory, operations management support, workforce planning, and workload optimization support. Inventory and Operations Management Support – Wardrobe and Entertainment Costuming– Determined garment storage and locker requirements for new Wardrobe facility at Universal’s Epic Universe theme park– Developed and maintained 7-year growth plan for garment and storage space needs to accommodate attraction and venue openings and closures in Wardrobe operations– Maintained KPI/metrics dashboard and supplemental reports to identify trends and drive performance improvement in Wardrobe– Utilized regression analysis to identify factors driving Wardrobe transactions and calculate labor needed to accommodate weekly garment demand– Analyzed garment usage and deletion trends to develop order optimization model– Spearheaded project to reduce garment needs by 10% YOY for 5 years, reducing future space needs– Provided ad hoc analyses to identify root causes and enable timely action to address issues and concerns– Partnered with Universal Parks Technology (IT) to ingest Uniform Management System data into a data lake, enabling cross-platform analytics and enhancing reporting capabilities– Coached and mentored Team Members in Orlando, Hollywood and Japan on using and querying InvoTech Uniform Management System data and functionality Show less

• Associate Industrial Engineer

  • Sep 2012 - Jan 2017

  Workforce Planning (WFP) and Workload Optimization (WLO) – Wardrobe, Entertainment Costuming, Retail Merchandise and Food & Beverage– Analyzed available headcount, attrition rates, and labor utilization throughout each season to provide recommendations for staffing and overtime needs and hiring timing– Conducted time studies to assess timing and balance of workload tasks and provided scheduling recommendations by position based on established standards and hourly demand

• Time Study Specialist

  • Sep 2012 - Sep 2013



Batech Inc. DBA Sunshine Welding

• Cape Canaveral, Florida

• Engineering Assistant

  • May 2012 - Sep 2012

  Assisted President/Operations Manager and client partners by generating AutoCAD drawings to enable visualization of production parts, facility layouts and create a filing system to maintain part drawing organization Assisted President/Operations Manager and client partners by generating AutoCAD drawings to enable visualization of production parts, facility layouts and create a filing system to maintain part drawing organization



College Work Experience Program Participant

• Orlando, Florida

• Quality Assurance Student

  • Apr 2010 - Dec 2011

  Student co-op supporting the Missiles and Fire Control business area’s F-35 Joint Strike Fighter Quality and Corrective Action Team • Maintained datasource containing promissory data from closed tags with open corrective actions • Coordinated kaizen events – Verified process flow for current state and created future state process flow options – Organized event and implemented 6S in work cells (Lean Principles) Student co-op supporting the Missiles and Fire Control business area’s F-35 Joint Strike Fighter Quality and Corrective Action Team • Maintained datasource containing promissory data from closed tags with open corrective actions • Coordinated kaizen events – Verified process flow for current state and created future state process flow options – Organized event and implemented 6S in work cells (Lean Principles)