Experience

Split Rail Fence Company

• United States
• Construction
• 1 - 100 Employee

• Warranty Manager

  • Aug 2020 - Present



Creekside Homes, LLC

• Warranty Manager

  • Apr 2018 - Dec 2019

  Manage the year-long homebuilder warranty in multiple single family and multi family communities. Mainly responsible for providing customer service throughout the warranty period by managing warranty claims for homes in multiple subdivisions. Improving customer relations, scheduling with sub-contractors, & coordinating warranty appointments are general responsibilities.



Pulte Group Inc - Careers

• Customer Care Manager

  • Jun 2017 - Feb 2018

  Manage and oversee New Home Warranty functions for several Pulte subdivisions throughout the Dallas/ Fort Worth area. Responsible for providing exceptional customer service for Homeowners throughout the 1 year warranty period. Including; Home Introductions, warranty inspections and scheduling, sub contractor interactions and project management.



Grand Homes

• Customer Service Manager

  • Mar 2017 - Jun 2017

  Manage and oversee New Home Warranty functions for several Grand Home Subdivisions throughout the Dallas/ Fort Worth area. Responsible for providing exceptional customer service for Homeowners throughout the 1 year warranty period. Including; Home Introductions, warranty inspections and scheduling, sub contractor interactions and project management.



Brookfield Residential

• Canada
• Real Estate
• 700 & Above Employee

• Customer Service Representative

  • Mar 2015 - Mar 2017

  Manage and oversee New Home Warranty functions at Midtown, a Brookfield Residential Community. Responsible for providing exceptional customer service for Homeowners throughout the 1 year warranty period. Including; Home Introductions, warranty inspections and scheduling, sub contractor interactions and project management.



Republic Industries

• United States
• Wholesale Building Materials
• 1 - 100 Employee

• Field Service Manager

  • Jul 2014 - Mar 2015

  Hire, Manage, and Supervise all trades and teams who complete installation of finishes on new build, multifamily projects.



Aerotek

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Senior Customer Service Associate

  • 2013 - Dec 2014

• Administrative Assistant

  • 2012 - 2013