Teacher

• Aug 2022 - Present

Substitute Teacher

• Aug 2021 - Jun 2022

Preschool Teacher

• Feb 2021 - Jul 2021

Catering Sales and Convention Services Manager

• Feb 2018 - Mar 2020

• Develops target sales and marketing plan with focus on social and meeting catering functions, including a combination of sales calls, site visits and prospecting for future relationships • Books catering functions in accordance with established goals set by hotel to reach expected revenues and upsells to improve revenue generation on property • Works closely with clients after booking to develop good working relationships, including letter of introduction, meeting planner materials, prompt response to calls, emails and requests • Maintains detailed records of discussions with clients, including room accommodations, all meeting setups, food and beverage, transportation, entertainment, etc. • Facilitates and communicates details related to catering functions to hotel management and staff • Responds and resolves guest requests, complaints, or questions in a courteous and timely manner Show less

Event Sales Coordinator

• Sep 2017 - Feb 2018

• Highly-skilled in greeting, assisting and directing guests and other associates in person and on the phone• Qualified and distributed all event inquiries to Sales and Event Sales departments• Communicated the features and benefits of event packages, quoted meeting room rental and food and beverage minimums and sold and serviced pop-up events• Served as Department Mentor, supporting event representatives and training new associates

Event Representative

• Jul 2015 - Sep 2017

• Provided office assistance and support to Event Planning and Event Sales Managers and completed special projects as needed• Responded to wedding/social inquiries, created contracts and banquet event orders, coordinated group travel arrangements, amenities and other event specific needs• Maintained confidential client data through job-specific software and Microsoft Office and cultivated relationships with clients before, during, and after the event• Hyatt Regency Orlando iStar Recipient January 2016 (employee recognition program) Show less

Hospitality and Event Management Intern

• May 2015 - May 2015

• Personal concierge for American Express Invites representatives and card members • Gained understanding of the production of a global event with hands-on experience in event planning, catering, and set-up • Worked with industry professionals to host parties, private dinners, and discussions • Personal concierge for American Express Invites representatives and card members • Gained understanding of the production of a global event with hands-on experience in event planning, catering, and set-up • Worked with industry professionals to host parties, private dinners, and discussions

Special Events Intern

• Dec 2014 - May 2015

• Designed marketing materials and on-site event collateral for events and special programs • Assisted Special Events Director, Member Services Director, and Communications and Corporate Citizenship Director as needed • Provided on-site event support for attendee registration, auction management, and vendor • Designed marketing materials and on-site event collateral for events and special programs • Assisted Special Events Director, Member Services Director, and Communications and Corporate Citizenship Director as needed • Provided on-site event support for attendee registration, auction management, and vendor

Event Lead - Career and Experiential Learning Fair Spring 2015

• Jan 2015 - Mar 2015

• Planned and managed logistical functions of event before, during, and post-event • Oversaw the development and implementation of event specifications including layout, audio/visual, and catering needs and communicated details with client, venue, and event staff • Maintained knowledge of exhibitors, VIPs, staffing plan, banquet event orders, and production schedule • Advocate and liaison for 800 attendees, 75 exhibitors, vendors, event staff, and all operational departments • Planned and managed logistical functions of event before, during, and post-event • Oversaw the development and implementation of event specifications including layout, audio/visual, and catering needs and communicated details with client, venue, and event staff • Maintained knowledge of exhibitors, VIPs, staffing plan, banquet event orders, and production schedule • Advocate and liaison for 800 attendees, 75 exhibitors, vendors, event staff, and all operational departments

Corporate Giving and Event Management Intern

• Jan 2013 - Dec 2014

• Efficiently shared information to ensure team cohesiveness during event coordination and production • Investigated best options for optimizing event logistics • Communicated to build trust and confidence with sponsors, donors, vendors, and event staff • Evaluated and organized incoming correspondence and projects • Took initiative to perform functions as needed outside of job description • Collaborated with events team on event and sponsor proposals, post-event reports and analyses, social media management, floral and décor, banquet event orders, budgeting, meeting preparation and execution, event staff management and pre, day-of, and post-event management Show less

Server and Cashier

• Apr 2013 - Mar 2014

• Responded to event requests and inquiries, coordinated supplies needed, and represented company on-site • Enhanced overall customer service skills by communicating unique aspects of products to ensure greatest enjoyment for guests • Oversaw opening and closing tasks to company standards • Developed proficiency in mobile point-of-sale system, Square for iPad • Responded to event requests and inquiries, coordinated supplies needed, and represented company on-site • Enhanced overall customer service skills by communicating unique aspects of products to ensure greatest enjoyment for guests • Oversaw opening and closing tasks to company standards • Developed proficiency in mobile point-of-sale system, Square for iPad

Assistant to Volunteer and Event Director

• Aug 2011 - Apr 2012

• Maintained knowledge of décor plans, executed efficiently to ensure seamless event • Recruited and managed volunteers for event configuration and throughout event • Right hand of event director during entire event planning and execution process • Maintained knowledge of décor plans, executed efficiently to ensure seamless event • Recruited and managed volunteers for event configuration and throughout event • Right hand of event director during entire event planning and execution process