Experience

Earl's Court Group

• Sri Lanka
• Hospitality
• 1 - 100 Employee

• General Manager

  • Jun 2022 - Present

  100 Keys, 150 Staff, All day dining restaurant, bar, business lounge & 250 capacity banquet hall, commercial laundry. Under Construction – Two banquet halls 350 & 400 capacity, an Indian restaurant. Responsible for Hotel operation, cost, revenue, profitability, construction, and business planning.Manage ongoing profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.Ensure all decisions are made in the best interest of the hotels and management.Deliver hotel budget goals and set other short and long-term strategic goals for the property.A strong understanding of P&L statements and the ability to react with impact strategies.Closely monitor the hotel business reports on a daily basis and take decisions accordingly. Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, are on target and accurate.Maximizing room yield and hotel revenue through innovative sales practices and yield management programs.Manage and develop the Hotel Executive team to ensure career progression and development.Responsible for safeguarding the quality of operations both (internal & external audits).Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements.



The Blue Water Hotel & Spa

• Hospitality
• 1 - 100 Employee

• General Manager

  • Nov 2019 - Apr 2022

  Designed by world-renowned architect Geoffrey Bawa. 150 Keys, 350 Staff, All day dining restaurant, fine dining restaurant, coffee shop, bistro bar, pool bar, business lounge, luxury spa & 600-capacity banquet hall.Responsible for Hotel operation, cost, revenue, profitability, business planning, Sales & Marketing. Crafted and developed short-term/long-term strategy for the hotel.Overall responsibility for Marketing and Operation execution for room division, f&b outlets and banquets.Developed all Marketing, including, Advertising, Communications and Creative strategies for future operations.Developed and implemented annual marketing calendars while ensuring overall profitability.Developed and implemented culinary skills among the outlets. Managed the ongoing profitability of the hotel, ensuring revenue and guest satisfaction targets. AchievementsTravelers’ Choice award Award 2020Recognized as Top Most Hospitality Icons (General Manager) by World Leadership Congress · Mar 2022.Revamped the hotel operation for quarantine during the COVID pandemic to drive revenue targets.Recognized as the best health & safety-secured hotel. Turned around the hotel for normal operation within 14 days after the COVID pandemic. Implemented a Staff Motivation program (“FORWARD”) during the pandemic time to retain staff andbuild trust among management. Launched an e-commerce platform and online delivery ordering for f&b outlets.Launched a game-changing tactical campaign for reopening the hotel after the pandemic. Active Member of Local wedding shows and international conferences. Led the Blue Water brand to win Luxury Beach Hotel Global Winner – World Luxury Awards 2020.



Citrus Resorts & Hotels

• Hospitality
• 1 - 100 Employee

• General Manager

  • Dec 2015 - Nov 2019

  96 Keys, 160 Staff, All day dining restaurant, fine dining restaurant, beach bar, conference hall, spa & 250 capacity banquet hall. Promotions & PositionsManager April 2017 - April 2018Assistant Manager August 2016 - April 2017Food & Beverage manager December 2015 - August 2016 Achieved operational efficiency and created a highly motivated team to drive profitable sales by maintaining the highest level of repeat clients, managed overall food cost, beverage cost, and room cost and increased profitability of the restaurants and Rooms. Achievements· Promoted to General Manager within 01 years and became the youngest general manager in Sri Lanka.· Awarded Sri Lanka's Best General Manager (Hospitality) by CMO ASIA, Jul 2018.· Turned around the hotel operation effectively and efficiently within 01 years and became the most favourite beach resort in Hikkaduwa Sri Lanka.· Opened two new restaurants within the hotel. “Seafood Tree”, “Rotti Shop”.· Enhanced service quality standards and optimized guest satisfaction & retention.· Trained and developed department executives and promoted them to managers.· Reduced Cost of sales and overhead cost and increased profit margin through effective supervision and inventory control.· Repositioned the Citrus Hikkaduwa as an entertainment hub in the region and organized mage events. “Hikka Fest”, “New Year’s Beach Party”.· Increased F&B outlets' revenue by 15%, 20%, and 25% respectively in 2016, 2017, and 2018.· Successfully completed hotel renovation while the operation is on without any guest complaints.



Aitken Spence Hotels

• Sri Lanka
• Hospitality
• 100 - 200 Employee

• Corporate Sales Manager

  • Feb 2015 - Dec 2015

  Corporate Office Sales & Marketing for Aitken Spence Hotels (Heritance Kandalama, Heritance Ahungalla, Heritance Negombo, Heritance Tea Factory, Heritance Managedara, The Sands by Aitken Spence Hotels, Hilltop, Earl’s Regency, Amethyst Passikudah, Bandarawela Hotel) Corporate Office Sales & Marketing for Aitken Spence Hotels (Heritance Kandalama, Heritance Ahungalla, Heritance Negombo, Heritance Tea Factory, Heritance Managedara, The Sands by Aitken Spence Hotels, Hilltop, Earl’s Regency, Amethyst Passikudah, Bandarawela Hotel)



Aitken Spence

• Sri Lanka
• Consumer Services
• 300 - 400 Employee

• Sales Manager

  • Jul 2013 - Jan 2015

  Responsible for Sales & Marketing (Travel Agents and Corporate accounts), Reservations (Opera) andBanquet (Local weddings, MICE)

• Assi.Sales Manager

  • Jul 2011 - Jun 2013

  Responsible for Sales & Marketing (Travel Agents and Corporate accounts) and Banquet (Local weddings, MICE)



Ramada by Wyndham

• United States
• Hospitality
• 700 & Above Employee

• Sales Executive

  • Feb 2010 - Jun 2011



Berjaya Hotels & Resorts

• Malaysia
• Hospitality
• 100 - 200 Employee

• Management Trainee

  • Dec 2008 - Apr 2009



Cinnamon Grand Colombo

• Sri Lanka
• Hospitality
• 200 - 300 Employee

• Trainee Food & Beverage Steward

  • Jan 2008 - Jun 2008

  Industrial Training under Food & Beverage Industrial Training under Food & Beverage



Hilton Hotels & Resorts

• United States
• Hospitality
• 700 & Above Employee

• Trainee Room Attendant

  • Jun 2006 - Jan 2007