Malina Chhan

Employment Counselor at North Shore Career Center of Salem
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Contact Information
us****@****om
(386) 825-5501
Location
Salem, Massachusetts, United States, US
Languages
  • English Native or bilingual proficiency
  • Khmer/Cambodian -
Skills

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Bio

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Credentials

  • Time Management: Working from Home
    LinkedIn
    Oct, 2020
    - Nov, 2024
  • Leading at a Distance
    LinkedIn
    Sep, 2020
    - Nov, 2024
  • Remote Work Foundations
    LinkedIn
    Sep, 2020
    - Nov, 2024
  • Coaching and Developing Employees
    LinkedIn
    Feb, 2020
    - Nov, 2024
  • Managing New Managers
    LinkedIn
    Jan, 2020
    - Nov, 2024
  • Communicating Across Cultures
    LinkedIn
    Jan, 2019
    - Nov, 2024

Experience

  • MASSHIRE- North Shore Career Center
    • United States
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Employment Counselor
      • Dec 2015 - Present

      Conduct counseling interviews with individual or groups of customer who have substantial or significant barriers to employment to assess the type and extent of barrier and accessibility to available resources. guide and motivate customers and encourage new approaches to job seekers. Assist customers in achieving occupational, vocational and/or training goals based on their need and the services available. Advise customers on such matters as job search techniques and process, ways of dealing with barriers to employment, and specific course of actions to prepare for training and employment opportunities. Refer customers to an appropriate training and employment opportunities, and follow on referrals; update customer information and input data via computer VDTs to electronic information system. Conduct Career Center Seminar workshops and assist Career Center customers with Re-Employment & Eligibility Assessment follow-up. Provide support to Unemployment Navigator Program.

    • Case Manager
      • Sep 2007 - Dec 2015

      Provide ongoing, in-depth case management services to customers Determine eligibility and priority for service in compliance with agency, federal, and state regulations and guidelines Collect, organize, and analyze customer information through efficient probing, assessments, and interviews to ascertain clients’ interests and skills; recommend qualified clients for appropriate training programs Enter all information and services into Career Center information database (MOSES) Administrator and Instructor: Career Ready 101 to Workkey: National Career ReadinessCertificate.

  • Exxon Gas Station / Convenience Store
    • Owner/Operation Manager
      • Jun 2005 - Aug 2007

       Managed daily operation of gas station and convenience store Responsible for all Accounts Payable (A/P) and Accounts Receivable (A/R) and all financial aspects of store operation Marketed to advertise store merchandise, sales, and weekly specials Purchased, priced, and stocked inventory Hired and trained new employees  Managed daily operation of gas station and convenience store Responsible for all Accounts Payable (A/P) and Accounts Receivable (A/R) and all financial aspects of store operation Marketed to advertise store merchandise, sales, and weekly specials Purchased, priced, and stocked inventory Hired and trained new employees

  • , Olmsted County Department of Human Services
    • Financial Assistant
      • Dec 2003 - Jun 2005

       Conducted interviews with clients receiving welfare and medical assistance Gathered and verified information and explained requirements to applicants in compliance with state regulations and policies Entered all data and eligibility requirements in MAXIS system and processed applications Completed other necessary procedures to determine clients’ eligibility  Conducted interviews with clients receiving welfare and medical assistance Gathered and verified information and explained requirements to applicants in compliance with state regulations and policies Entered all data and eligibility requirements in MAXIS system and processed applications Completed other necessary procedures to determine clients’ eligibility

  • Greater Lawrence Family Health Center
    • Case Manager/Service Coordinator
      • Jan 1993 - Aug 2003

       Participated in meetings with medical providers, nurses, and community support service staff to develop family service plans Made home visits; worked with Cambodian at-risk families to provide support and referrals to community-based programs Assisted families in obtaining necessary information and in filling out government forms and documentation Translated important documents and responses to families who cannot speak, read, or write English  Participated in meetings with medical providers, nurses, and community support service staff to develop family service plans Made home visits; worked with Cambodian at-risk families to provide support and referrals to community-based programs Assisted families in obtaining necessary information and in filling out government forms and documentation Translated important documents and responses to families who cannot speak, read, or write English

Education

  • Hesser College
    Human Resources Management and Services, GPA 3.4
    2001 - 2003

Community

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