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Experience

    • Australia
    • Telecommunications
    • 1 - 100 Employee
    • Operations Manager
      • 2019 - Present

      Responsible for ensuring we deliver outstanding service interactions, customer-led innovation, organisational productivity, project management, automation, process improvement, and leading compliance across the GoLogic Group brands (GoLogic / GoFax / Notifyre / Stirdie/ Faxaroo).Key responsibilities include: - Operations Management- Project Management - Optimizing productivity- Driving operational policy - Leading product priorities - Compliance Management- Customer Service Management

    • General Manager
      • 2007 - 2019

      Operations Management. Project Management. Optimizing productivity. Driving operational policy. Leading development priorities. Compliance Management. Human Resource Management. Sales and Marketing Management. Customer Service Management.Finance Management.

    • Marketing Coordinator
      • Jul 2005 - 2007

      Co-ordinator of marketing and sales. Lead generation. Digital marketing. Account management.Client services. Campaign management.

Education

  • James Cook University
    Bachelor of Marketing & Bachelor of Tourism Management
    2001 - 2005

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