Business Teacher

• Feb 2023 - Present

Hospitality Supervisor

• Jun 2022 - Feb 2023

IFTS Associate

• Aug 2021 - Jun 2022

• Meeting customer expectations by updating process procedures • Developed an excellent relationship with internal departments and vendors • Analyze trends to ensure most cost-effective solution based on each client • Meeting customer expectations by updating process procedures • Developed an excellent relationship with internal departments and vendors • Analyze trends to ensure most cost-effective solution based on each client

Area Director Of Human Resources

• Dec 2015 - Aug 2021

• Analyze trends to be proactive with hiring new employees • Preparing, orientate, and entering new hire paper work • Trains and coaching newer or less experienced Front Desk Agents • Creating separation notices for terminated employees • Filing FMLA paperwork for employees • Creating interview and exit questions, checklist, SOPs and policies • Preparing and giving written warning • Posting job openings, reviewing applications, and completing phone screening • Checking payroll for overtime, missing punches, and tardiness • Motoring full-time employee’s hours to ensure their hours are being met • Enrolling new hires into benefits Show less

Assistant Manager

• May 2015 - Dec 2015

• Manages cash protection policy to protect company assets and associates • Maintaining inventory control • Opening and closing responsibilities • Manages cash protection policy to protect company assets and associates • Maintaining inventory control • Opening and closing responsibilities

Assistant Manager

• May 2011 - May 2015

• Coaches others to demonstrate excellent hospitality and customer service • Schedules and supervises staff • Coaches others to demonstrate excellent hospitality and customer service • Schedules and supervises staff