Parts & Logistic manager

• Nov 2019 - Present

Tires Department Manager

• Jan 2017 - Nov 2019

Implementation of the dealer Tires sales process. Managing B2B and fleet customers Sales & service. Implementation of the dealer Tires sales process. Managing B2B and fleet customers Sales & service.

• Nov 2013 - Dec 2016

Manage and Maintain a balanced spare parts inventory to meet the demands of Sales and product support departments - Establishing pricing parameters in each customer category - supervise stock order procedures - Supervise ordering and logistics operations - Coordinate with service and sales managers to achieve Sales and service goals.

• Feb 2013 - Nov 2013

Sales Manager MHE: CAT lift trucks.

Sales Representative

• Jun 2004 - Feb 2013

Responsible for Sale of material handling equipment: CAT Lift trucks and GROVE mobile cranes. Executes daily sales activities and efficient sales Administration process (Orders, Logistic, invoicing and payments process). Performs sales activities and Develop business portfolio. Responsible in identifying and meeting customer needs in CATERPILLAR materials handling equipments. Building and maintaining customer relationships. Receives customer complaints that require support from the Sales team to maintain customer satisfaction. Show less