Experience

Nomo

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Telephony Business Development Manager

  • Sep 2023 - Present



PRECEPT FINANCE - Islamic Finance

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Operations Manager

  • Sep 2021 - Sep 2023



Al Rayan Bank

• United Kingdom
• Banking
• 200 - 300 Employee

• Sales and Service Advisor

  • Apr 2017 - Aug 2021

  • Processing cash deposits and withdrawals • Processing bank transfers via BACS, faster payments and CHAPS payment • Adhering to the banks policies and procedures, keeping up to date with changes; AML policies • Having attention to detail • Liaising with external departments; payments and account services teams • Booking appointments and managing the branch diary effectively • Taking a high volume of queries face to face and via telephone • Ability to communicate with customers professionally and deal with transactions both internally and externally; providing excellent service on a daily basis. • Having up to date product knowledge, as well as an up to date understanding of the banks KYC/CDD requirements for personal, business and charity accounts • Replenishing and clearing of ATM machine • Utilizing internal software systems (FIS card system, Salesforce, Engage) • Contributing to achieve individual as well as branch targets • Ensuring cash orders are placed on a weekly basis • Process account opening Show less



HHUGS (Helping Households Under Great Stress)

• Non-profit Organizations
• 1 - 100 Employee

• Database Administrator

  • Oct 2016 - Mar 2017

  · Assist in the overall work in the office · Help in admin duties such as answering phone calls, faxing, printing, photocopying, filing and scanning, handling incoming / outgoing calls, correspondence and filing. · Research and update case files via news articles, legal cases etc · Assist in conducting interviews · Support ongoing events, through fundraising, making phone calls etc · Assist in the overall work in the office · Help in admin duties such as answering phone calls, faxing, printing, photocopying, filing and scanning, handling incoming / outgoing calls, correspondence and filing. · Research and update case files via news articles, legal cases etc · Assist in conducting interviews · Support ongoing events, through fundraising, making phone calls etc



Human Aid & Advocacy

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Program Officer

  • Sep 2015 - May 2016

  · Working cooperatively with the management and administration department. · Participate in team meetings when required and take minutes · Use of Microsoft packages to create mail merge letters using Microsoft Word · Creating database using Microsoft Excel and produce info graphics accordingly · Liase with international partners in helping create monthly reports · Contact perspective businesses to create partnership to enter into new projects · Help with creating folders, ensuring correct documents in the folder Show less



Next

• United Kingdom
• Retail
• 700 & Above Employee

• Office Assistant

  • Feb 2013 - 2016

  · Assist in overall work in the office · Work as a team to ensure that jobs are carried out accurately · Process stocks using HHT · Handle cash through till lift, ensuring tills have right amount of change · Manage personal staff files · Deal with staff and customer queries · Carry out monthly checks of till operations · Ensure smooth operation of the office and close up shop floor · Communicate effectively with the staff and management to ensure smooth operation on the shop floor. Show less