Experience

LMI LANDSCAPES, INC.

• Director Of Maintenance Operations

  • May 2020 - Present

• Account Manager

  • Jun 2019 - Aug 2020



LandCare LLC

• United States
• Facilities Services
• 700 & Above Employee

• Account Manager

  • May 2018 - May 2019



Continuum Services

• United States
• Facilities Services
• 1 - 100 Employee

• Senior Executive Account Manager

  • Aug 2017 - May 2018

  Developed and maintained long-term, loyal client relationships, which lead to 95% renewals of accounts within my portfolio and my Team.Led and facilitated the resolution of customer problems or concerns. Proactively assisted in resolution of customer service issues when needed.Developed and maintained a personification schedule and performed “site walk troughs” and formal meetings with customers to ensure high quality and service expectations were met.Provided accurate estimates and takeoffs to ensure desired gross margins were achieved.Financial and Accounting Related Responsibilities included:Responsible for sales and estimating to develop an effective sales strategy for each potential new client to ensure new sales goals and gross margins were achieved by the sales staff.Handled selection and development of team members-counsel, train, discipline, review, development and growth plan, vendor management.Oversee, monitored, and provided guidance on training provided to Account Managers.

• Assistant Director

  • 2015 - 2016

  Communicated on a regular and timely basis with clients regarding their properties to ensure an annual renewal percentage of 95% of maintenance accounts. Financial and Accounting Related Responsibilities included:Assisted in developing annual landscape and snow budgets and submitted to corporate in a timely basis.Worked with Director to track exterior division performance accurately and makes corrections when necessaryResponsible for sales and estimating to develop an effective sales strategy for each potential new client to ensure new sales goals and gross margins were achieved by the sales staff.Handled selection and development of team members-counsel, train, discipline, review, development and growth plan.Oversee, monitored, and provided guidance on training provided to Account Managers and Supervisors.

• Interim Director

  • Oct 2014 - 2015

• Senior Account Manager

  • 2013 - 2014

  Developed and maintained long-term, loyal client relationships, which lead to 90% renewals of accounts within my portfolio and my Team.Led and facilitated the resolution of customer problems or concerns. Proactively assisted in resolution of customer service issues when needed.Developed and maintained a personification schedule and performed “site walk troughs” and formal meetings with customers to ensure high quality and service expectations were met.Provided accurate estimates and takeoffs on commercial and residential properties to ensure desired gross margins were achieved.Managed the care of over 250 sites throughout Metro Detroit and Northwest Ohio

• Account Manager

  • Aug 2010 - 2012



The Brickman Group

• Environmental Services
• 500 - 600 Employee

• Operations Manager

  • Jul 2009 - Aug 2010

  Managed the daily operations of more than 30+ employees including hiring, development, discipline and termination.Managed the care of over 100 sites throughout Metro Detroit.Conducted daily review of production planning including scheduling, hours forecasting and production management.Oversee, monitored, and provided guidance on training provided to Supervisors, Crew Leaders and Crew Members.Handled safety and equipment management for landscape maintenance crews.



Torre & Bruglio

• United States
• Accounting
• 1 - 100 Employee

• Account Manager/ Project Manager

  • 2002 - 2009

  Working with building owners, property managers, and individual corporations to provide landscape related solutions to thier site needs.Managed the daily operations of more than 20+ employees including hiring, training,discipline and termination.Managed the care of over 60 sites throughout Metro Detroit.Conducted daily review of production planning including scheduling, hours forecasting and production management.Handled safety and equipment management for over four landscape maintenance crews.Provided accurate estimates and takeoffs on commercial and residential properties to ensure desired gross margins were achievedDeveloped and maintained long-term, loyal client relationships, which lead to 90% renewals of accounts within my portfolioSupervised Snow Operations for Superbowl XL Winterblast in 2006