Jafifa Jamil

Operations Manager at Cheong Fatt Tze- The Blue Mansion
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Contact Information
us****@****om
(386) 825-5501
Location
Georgetown, Penang, Malaysia, MY
Languages
  • English Full professional proficiency
  • Malay Native or bilingual proficiency
Skills

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Bio

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5.0

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Faizal Ismail

Jafifa is a warm, passionate individual who remains professional at all times. Great teamwork and follow up,a strong leader and an absolute honour working with her in the same organization. An asset for any organization and hospitality industry in particular.

Izman Saleh

Jafifa is detail oriented, and fun individual with a strong passion for the hospitality industry.

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Credentials

  • National Dual Training System - Certified as Eligible coach for hospitality industry
    Department of Skills Development in Ministry of Human Resource Malaysia
    Jun, 2014
    - Oct, 2024
  • Professional Grooming Class Cerificate
    Fanfare Pte Ltd & StarCity Hotel Alor Star
    Nov, 2012
    - Oct, 2024
  • Train-the-Trainer - Hotel Strategic Plan
    Human Resource Deparment of The Northam All Suite Penang
    Sep, 2009
    - Oct, 2024

Experience

  • Cheong Fatt Tze- The Blue Mansion
    • Malaysia
    • Hospitality
    • 1 - 100 Employee
    • Operations Manager
      • Nov 2021 - Present
  • Hospitality & Tourism
    • India
    • Hospitality
    • 1 - 100 Employee
    • Operations Manager
      • Sep 2016 - Present

      Rooms Division,Hotel Operations & Pre-opening

    • Front Office Manager
      • Oct 2014 - Sep 2016

  • Hospitality & Tourism malaysia
    • Front Office Manager - Hotel Operations,Freelance Writer & Entertainer - Event Management
      • Oct 2014 - Sep 2016

      Responsible in leading the on-going process of re-branding the resort, responsible for maintaining efficient Front Office operation through planning, organizing, staffing, executing and controlling the functions of the Department. Directors and co-ordinates the activities of the Front Office and is responsible for the smooth operation which includes reservations, reception/cashiering, mail and information, bell service, business centre and telephone department. The results achieved by these departments must be in accordance with company objectives. The highest level of performance and quality standard of the Hotel is expected. Show less

  • StarCity Hotel Alor Setar
    • Event, Food & Beverages Manager
      • Jun 2012 - Oct 2014

      Responsible for both StarCity and Fuller Hotel Royal Functions, Weddings, Annual Dinners, Seminars, Residential, F&B Responsible for both StarCity and Fuller Hotel Royal Functions, Weddings, Annual Dinners, Seminars, Residential, F&B

  • R.I.C Entertainment
    • United States
    • Veterinary Services
    • Event Manager
      • Oct 2011 - Jan 2014

      Freelancing event hosting,planning & mktg for the company and currently active on searching on international level of career movement opportunities. Freelancing event hosting,planning & mktg for the company and currently active on searching on international level of career movement opportunities.

  • Tourism Malaysia
    • Travel Arrangements
    • 200 - 300 Employee
    • Rooms Manager - Front Desk & Housekeeping
      • Jan 2012 - Jan 2013
  • tanjung bungah beach hotel
    • Front Office Manager
      • Nov 2011 - Feb 2012
  • The Northam All Suite Penang
    • Malaysia
    • Business Consulting and Services
    • Reservation Manager
      • Oct 2010 - Oct 2011
  • Northam All Suite Penang
    • Malaysia
    • Business Consulting and Services
    • Assistant Reservation Manager
      • Jun 2009 - Sep 2010
    • Guest Service Manager / Duty Manager
      • Jan 2009 - May 2009

    • Senior Guest Service Executive
      • Mar 2008 - Jan 2009

  • The Northam All Suite
    • Malaysia
    • Business Consulting and Services
    • Guest Service Executive
      • Apr 2007 - Feb 2008
  • The Hilton Kesington
    • Contract Concierge Help Desk Clerk
      • Apr 2005 - Feb 2007
  • The Hilton Singapore
    • Contract Guest Service Assistant
      • Mar 2003 - Mar 2005
  • WRSB Entertainment Sdn Bhd
    • Personal Assistant
      • Dec 2001 - Feb 2002
  • Measat Broadcast
    • Activation Officer - Call Center
      • Jul 2001 - Nov 2001
  • Maxis Mobile Sdn Bhd
    • Admin Assistant
      • Jan 2000 - Jun 2001

Education

  • SAL Group of Colleges (SAL)
    Diploma in information technology, Business administration & information technology
    1996 - 1998
  • sekolah menengah sultanah asma
    Malaysian Certificate of Education (SPM), Science Streams
    1991 - 1995

Community

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