Sr. IT Director

• May 2022 - Present

Director of IT

• Jul 2013 - Jun 2022

• Responsible for Management, strategy and execution of organizational IT. • Consolidated five independent divisional IT organizations into a single organizational structure. • Increased productivity by aligning IT strategy with business goals, objectives and priorities. • Deployed Deltek CostPoint ERP to replace fragmented legacy ERP systems. • Integrated IT with business functions to increase value of services provided to the enterprise. • Optimized capital spending by aligning IT roadmap with executive vision and mission. • Reduced operational cost by consolidating datacenters and migrating to AWS and MS AZURE. • Improved intrusion detection to hardened IT systems and reduce vulnerabilities. • Implemented NIST 800-171 for DFARS compliance. • Centralized Help Desk system and operations to reduce cost and increase efficiency. • Implemented common endpoint management model for mobile and portable devices. • Simplified software development cycle by implementing SDLC best practices. • Created IT PMO to formalize project management and establish performance tracking and metrics. • Championed Augmented and Virtual Reality as well as AI programs to leverage advance technology. • Implemented data analytics and visual dashboard to enable strategic executive planning. • Negotiated enterprise purchase agreements with IT partners and vendors like Microsoft and Dell. • Enhanced talent management, development and retention processes for enterprise IT. • Transformed IT from a service delivery organization to a partner that delivers business solutions. Show less

Sr. IT Program Manager

• Aug 2007 - Jul 2013

• Managed annual operational budget of over $30 Million in IT deployment and integration operations. • Established and provided governance of local IT PMO in alignment with Corporate IT guidelines. • Supervised team of Engineers developing secure cloud and mobility services for DoD. • Managed organization's project management processes for PMO Center of Excellence. • Oversaw program to replace disparate ERP multisite material management systems with SAP MM. • Managed team of systems engineers involved in site-wide IT design and infrastructure integration. • Responsible for consolidation and reporting of Earned Value metrics for IT Programs. • Improved accuracy of IT Portfolio budget estimating from +- 25 % to +- 10 percent thru data driven improvements to IT budget cost estimating and planning process. • Worked with legal, finance and procurement groups to negotiate and manage IT contracts and appraise performance of IT hardware and service providers. • Performed staff performance appraisals, talent acquisition as well as allocation of resources. • Drove process improvements thru vertical and cross functional integration of business strategies. • Facilitated building of team skills to meet criteria of current and future client delivery needs. • Developed multi-site quality metrics reporting to assess the overall success of IT operations and reported KPIs to executive leadership in accordance with corporate requirements. • Managed relationships with vendors, service providers, customers and executive management. • Conducted monthly project and operations reviews to assess performance and developed strategies to meet project delivery objectives and to ensure quality as well as customer satisfaction goals. • Managed SDLC based development programs for in house and vendor developed software. • Developed metrics for monitoring IT program performance and driving “Return to Green” plans. Show less

Program Manager

• Apr 2013 - 2013

Managed Lockheed Martin team working on the development of secure Azure Government cloud. Managed Lockheed Martin team working on the development of secure Azure Government cloud.

Sr. Program Manager

• 2000 - 2007

• Managed HP customer services datacenter operations supporting multiple customers. • Reduced labor resource costs by 7% year over year thru implementation of Lean Six Sigma practices. • Grew services account from $50 million to over $200 million by expanding customer services. • HP Green Belt certified for implementation of Lean Six Sigma processes. • Managed development and implementation of ITIL processes in support of HP Services. • Secured contract worth over $150 million by leveraging customer relationships and bundling IT services. • Consolidated service centers for multiple clients totaling over $750 million in service contracts. • Led the design, implementation, and continuous improvement of project management processes. • Communicated performance metrics to management and implemented corrective actions as needed. • Collaborated with HP’s sales and delivery teams to implement ITIL support solutions at customer sites. • Gathered business requirements from customers and assisted in the development and execution of projects including initiation, planning, execution and control as well as project closeout. Show less

IT Systems Administrator

• 1999 - 2000

• Supervised vendors engaged in development and rollout of mission critical applications. • Assisted with development and documentation of IT standards and change-control practices • Responsible for application and system performance monitoring and reporting. • Provided technical reviews on hardware as well as software application development and testing. • Assisted in administration of organizational NT domain including setup, maintenance and security. • Assisted in SQL 7.0 Server administration and implementation, including design, implementation, security, and disaster recovery and performance tuning. • Resolved customer issues and provided incident root cause analysis reports to senior management. Show less

Systems Analyst / Architect

• 1996 - 1999

• Primary lead in project to design and deploy IP networks to global Ford Training Centers. • Supervised migration of network infrastructure to 100mb Ethernet from 16mb Token Ring. • Instrumental in development and deployment of DHCP and Dynamic DNS for Dearborn site. • Administered Windows NT 4.0 based multiple Master Domain Local Area Network. • Assisted with design, development and deployment of computer network systems. • Worked on integration of third-party software applications and devices into existing LAN. • Developed and administered network based unattended software delivery system. • Coordinated IT project execution with North American as well as global infrastructure support teams. • Worked with infrastructure support group to develop service proposals and document procedures. Show less