Experience

Unison
• Australia
• Non-profit Organizations
• 1 - 100 Employee
• Sr.Technical Services Manager

  • Nov 2016 - Present


Meridian Knowledge Solutions

• United States
• Software Development
• 1 - 100 Employee

• Technical Director

  • Jan 2016 - Oct 2016

  Software Development Manager for Services Delivery group with strong hands on technical skills in .NET stack. Successfully implemented up to 30 active client customization efforts. • Led 4 Technical teams including Architecture team, Onsite Services Development team, Product Support Development team & Offshore Development team efficiently providing high quality solutions. • Built strategies stream lining all phases of SDLC including deployment process for On-Premise and self-hosted… Show more Software Development Manager for Services Delivery group with strong hands on technical skills in .NET stack. Successfully implemented up to 30 active client customization efforts. • Led 4 Technical teams including Architecture team, Onsite Services Development team, Product Support Development team & Offshore Development team efficiently providing high quality solutions. • Built strategies stream lining all phases of SDLC including deployment process for On-Premise and self-hosted clients which resulted in saving 20% of the project budget. • Led services team re-org process to adapt to the changing needs of business and clients. • Standardized SDLC templates including Architecture diagrams, Design documents, project plan, Dev plan, Use case document, test cases, verification list etc. Also Review application code periodically to ensure implementation complied with architecture design and recommended best practices. • Efficient in budgeting, forecasting and also managing client expectations on system and mobile integration and rollout strategy. • Mentor and a motivator to team members along with performing their annual reviews. • Skilled in product architecture and Integration-customization of LMS that are tailored towards diverse client needs. • Worked directly with technical teams on design, development, code review, deployment, Dev plan, Project plan, verification check list etc., on critical LMS customization efforts.

• LMS Development Manager

  • Nov 2014 - Sep 2016

  -> Key Contributor to many Services LMS efforts. -> Lead Services Onsite Development Team, Customer Care Support Development Team & Off shore Development Team.



Intersections Inc

• United States
• Non-profit Organizations

• IT-Technical Manager (Application Architecture )

  • Apr 2005 - Apr 2014

  Technical Manager and a solution Architect for Credit and Identity Theft protection order processing systems. Responsible for Re-Architecting legacy order processing systems and Integrating to Ecomm and front end systems. • Led Architecture, Design, Implementation, Integration and Deployment for enterprise applications such as Central Credit Score Engine and Automated License Renewal Portal. • Re-architected and built massive business critical applications such as Real Time… Show more Technical Manager and a solution Architect for Credit and Identity Theft protection order processing systems. Responsible for Re-Architecting legacy order processing systems and Integrating to Ecomm and front end systems. • Led Architecture, Design, Implementation, Integration and Deployment for enterprise applications such as Central Credit Score Engine and Automated License Renewal Portal. • Re-architected and built massive business critical applications such as Real Time Delivery Enrollment system, Back Office Event Handler, Primary Key Management and Offline Batch Enrollment System and brought down order processing from few seconds to 3 – 5 milliseconds. • Standardized SDLC templates and created artifacts such as Architecture diagrams, Design documents, Development plan, verification check list etc. Also Performed periodic application code reviews to ensure it adheres architecture design and recommended best practices. • Led team of 5 to 25 members for the development efforts and successful roll-outs.

• Senior Technical Lead (Application Architecture)

  • Apr 2005 - Feb 2012


Acumen Solutions
• United States
• IT Services and IT Consulting
• 100 - 200 Employee
• Software Consultant

  • Jan 2003 - Apr 2005