Experience

Children by Choice
• Australia
• Health, Wellness & Fitness
• 1 - 100 Employee
• Board Member

  • Jun 2023 - Present

Transit Lounge Podcast
• Senior Consultant

  • Mar 2023 - Present


COMFY CARE

• United States
• Individual and Family Services

• Senior Strategist

  • Oct 2021 - Aug 2023

  DFAT-funded in-country/remote assignment. Started this assignment remotely and was then offered to travel to Arusha, Tanzania, and work with the team on-site for 2months. The initial assignment was to assist CC12 with a product development strategy, thereafter my role in-country was to establish their three-year strategic plan. Comfy care12 is a women-led social enterprise that started its operations in 2018. Comfy Care is dedicated to improving menstrual health and hygiene (MHH) for women and girls, especially school girls in Tanzania. Comfy Care supplies reusable pads and empowers young girls through training in Menstrual Health and Hygiene management. Show less



Lung Foundation Australia

• Australia
• Non-profit Organizations
• 1 - 100 Employee

• Manager (Lung Learning Project)

  • Nov 2021 - Oct 2022

  Lead organisations Lung Foundation Australia, Thoracic Society of Australia and New Zealand and Asthma Australia have come together to design, develop and deliver the first Lung Learning Framework for Primary Healthcare Professionals. This is a federally funded project. As lead of the project, my role is to lead the delivery of our agreement with the Department, engage with our key stakeholders to co-design the Lung Learning Framework, the Lung Learning Hub, and the enhancements of current Lung learning training packages. Show less



RAILS - Refugee and Immigration Legal Service

• Australia
• Legal Services
• 1 - 100 Employee

• Chief Executive Officer

  • Apr 2020 - Apr 2021

  CEO of RAILS an independent not-for-profit organisation that provides free legal advice and community education to disadvantaged people. This role provided me with the opportunity to strengthen my skills in people management, governance, finance, stakeholder management, advocacy, strategic planning, and building on the existing reputation of a 40year old NGO. I stepped into this role just as the restrictions were enforced due to COVID. RAILS is a service provider and so there were extensive Business Continuity strategies that were applied to support our clients who found themselves in unbelievably difficult legal battles. Under my leadership, RAILS secured more funds from the State government, developed a strong fund-raising strategy, organisation restructure to allow for internal growth, sustainability, and refurbishment to enrich the work environment. Established new systems to improve the way staff are supported mentally while dealing with challenging humanitarian issues. Show less



Inner Northern Community Housing Inc. (INCH Housing)

• Australia
• Non-profit Organizations
• 1 - 100 Employee

• Vice President (Board Member)

  • Jan 2020 - Dec 2020

  INCH Housing Inc. is an Incorporated Association which commenced in 1991 to provide safe, secure, accessible housing to single people and families who are on low incomes on the north side of Brisbane. INCH’s provides housing to specific key target groups, such as - victims of domestic violence, people with disabilities, people with varying mental health, people on or reducing the use of drugs and alcohol, people from culturally and linguistically diverse backgrounds, indigenous people, youth under 25 years, people with anti-social behaviours, high medical issues, elderly, single parents and single people. My key contribution as VP is to ensure there are additional revenue streams, that governance structures are in place to support the delivery of services, the organisation has sound financial processes and workforce capacity mirrors the deliverables. Show less



Center for Reproductive Rights

• Law Practice
• 200 - 300 Employee

• Senior Advisor, Asia

  • Jul 2019 - Apr 2020

  The Center for Reproductive Rights uses the power of law to advance reproductive rights as fundamental human rights around the world. The role requires me to support the interim Regional Director, Asia Programs further strengthen program operational goals. Consolidate strategic 3-year outcomes, Lead the closure of the Nepal office, design and develop the transition plan, improve workflow processes. Improve where possible the operational process of the Asia Programs Manage the closure of the Nepal office Support the decision making processes of the Regional Director through timely advice on risk, strategy, monitoring of program progress and outcomes Develop the measures required to demonstrate the impact of program deliverables Show less



AGPAL and QIP

• Australia
• Education Administration Programs
• 1 - 100 Employee

• National Practice Facilitator and Quality Improvement Coach

  • May 2018 - Aug 2019

  The Department of Health has funded an initiative called 'Health Care Homes Trial' engaging 10 Primary Health Networks (PHNs) to support participating Practices across Australia. As National Practice Facilitator and Quality Improvement Coach, I supported the Practice Facilitators employed by PHNs in driving this initiative. Activities engaged in include: Strengthen the management of the learning platform Plan and deliver online coaching webinars Facilitator workshops on Quality Improvement Design and deliver the Implementation Action Plan for Western Queensland PHN QI program Using the pillars behind the 10 Building Blocks to pave a path to build higher performing practice teams - strengthen the knowledge of the Practice Facilitators Show less



Abt Associates - Australia

• Australia
• International Trade and Development
• 200 - 300 Employee

• Interim Team Leader (Nepal)

  • Jan 2018 - Jul 2018

  Leading a team of M&E and Operations Research professionals based in Kathmandu reporting to DFID (Department for International Development). Health System Strengthening across Nepal is our focus. Working with a range of stakeholders including the Nepal Ministry of Health and Population, supporting the VfM (Value for Money) approach to improving the quality of care. Leading discussions with DFID on improving the M&E components of the suppliers on the ground, supporting and strengthening the MEOR dashboard (dashboard visualises all LogFrame Indicators), oversee the Secondary Data Analysis, manage the costed workplan and ensure all deliverables are of high quality. Show less

• Manager, Population Health, Evaluation and Research Unit

  • Jan 2017 - Apr 2018

  As Manager of the Planning, Evaluation and Research Unit (PERU) with Abt Associates, my role involved managing the health planning needs of a very diverse population-based in rural and remote Queensland. Managing and Supporting the Epidemiologist and Health Economist in developing comprehensive health needs assessment that cuts across service provision, identifying health priorities and working through proposed patient-level outcomes. The report is sent to the Department of Health to inform the Department of the proposed work to be planned and commissioned over the next 3 years. I support the development of KPIs linked to Strategy and the 5-year outcome framework. Manage the M&E implementation plan ensuring that key investments are evaluated to demonstrate where possible impact. Using largely non-experimental design, capturing quantitative and qualitative data, the team and I support and deliver on the agreed contract. Mal was nominated by the DoH to contribute to the Deliverable Working Group (largely focused on reducing the burden of reporting across the contractual period)Manage a team of professionals at the Brisbane Abt offices, these include Epidemiologist, Health Economist, Health Service Planning Specialist, Monitoring and Evaluation Specialist, and Data, Analyst. Show less



Save the Children Australia

• Australia
• Non-profit Organizations
• 400 - 500 Employee

• Senior Crisis Support Worker

  • Jan 2016 - May 2017

  Save the Children operates accommodation and support services that provide a safe, supportive environment where women and children escaping domestic violence are encouraged to make informed choices to gain control over their lives and live free from violence. We recognise that domestic violence is a systemic issue and that violence by one person against another is unacceptable. Save the Children recognises the particular impact of witnessing domestic and family violence on children and as such seeks to assist women and children rebuild their lives to ameliorate the impact of violence, with a special emphasis on meeting the needs of children. The Queensland Government has committed to trialing a short-term crisis shelter in the Brisbane region. managing the development of case plans with each family, providing guidance, coaching, and instruction to staff, and ensuring robust M&E, reporting and risk management processes are followed. manage and direct the provision of mobile support to women and children who are referred to motels by DV connect. contribute to improvements in the system Show less



Improvement Foundation

• Australia
• Hospital & Health Care
• 1 - 100 Employee

• National Program Director

  • Jan 2004 - Dec 2016

  The Improvement Foundation is a not-for-profit organisation based in Adelaide. Company objectives are to plan and design quality improvement programs that will lead to system change. As National Program Director my role including but not limited to: Managing a team of health professionals based in Brisbane and Adelaide Stakeholder management (new business opportunities for the Improvement Foundation) Support the delivery of a multi-million dollar contract with the Department of Health (OCHREStreams). Reporting Platform for all Aboriginal Community Controlled Health Organisations. New product design and delivery to a primary health sector Oversee the implementation of improvement initiatives developed for the sector. This includes the implementation of products and services and training and development services. Resourcing, scheduling and successful day to day function of improvement programs, projects and initiatives that IF is contracted to deliver Improvement Consultants are well managed and their consultancy skills are well developed Facilitation/Training/Mentoring of teams and clients Budget management across program areas (Outreach/OCHREStreams/Closing the Gap initiative/Training and Development/Projected Revenue through new program design) Show less



Cancer Council NSW

• Australia
• Wellness and Fitness Services
• 300 - 400 Employee

• Regional Program Coordinator

  • Jul 2002 - May 2004

  Plan, design, and develop, implement and evaluation health promotion programs with a focus on cancer prevention and advocacy. Working collaboratively with Area Health Services, non-government organisations, community leaders, community based organisations and health professionals, to ensure we build a Cancer Smart Community. • Plan, develop and implement a research study on culturally and linguistically diverse cancer patients and their carers in the Wentworth area, in partnership with the Wentworth Area Health Services. • Develop the Living with Cancer Education Program (LWCEP) in the Western Sydney Region. Co-facilitated the training sessions for LWCEP. Developed the Multicultural Living with Cancer Education Program in Western Sydney. • Plan, design and develop a new initiative in Western Sydney Region, to develop the skills of our volunteers to become community speakers on Early Detection and Prevention. Trained and managed 17 community speakers within the program. • Launched the Environmental Tobacco Smoke and Kids (ETS and Kids) campaign in Western Sydney. Working on the ETS and Koori Kids campaign to be launched this year. • Work closely with the public relations officers to develop a health portfolio on health wraps for the Relay for Life events. Was nominated to be the key-note speaker at the Penrith Relay for Life event. • Planned, organised and supervised the first Western Sydney Regional Volunteer Conference run by volunteers. Supervised 7 volunteers who coordinated the day and informative sessions. • Appointed the Regional Campaign Coordinator for the state-wide campaign “Support and Information Pack”. Liaison and ensure the smooth roll out of this resource through the 9 regional offices of the Cancer Council. Show less



Queensland Health

• Australia
• Hospitals and Health Care
• 700 & Above Employee

• Research Consultant

  • Dec 2000 - Feb 2001

  Plan, develop and implement a short study with the focus on parental support needs for parents of young people from the Middle-Eastern and Central European communities. Notable Achievements: At the end of this study Mercy Family Services would have a clear understanding of the tensions and difficulties experienced by parents in these community’s in parenting young people aged 12 –18 years in a cross-cultural context; and have appropriate strategies for engaging with and supporting parents and young people to resolve conflict and maintain family unity (avoiding premature home leaving). Show less

• Project Officer

  • May 1996 - Jul 1999

  • To complete the Pap Smear Register (PSR) communication strategies • Worked closely with George Patterson and Bates to establish the campaign for PSR. • Development of campaign materials. Ensuring community members are well represented. • Worked closely with the Aboriginal project officer (Maureen Kirk) to develop indigenous resources. • Worked with local indigenous women on ensure a clear message to the community re the register. Developed strong relationships with the indigenous leaders for resource development • Coordinate the launch of the Register, writing the Ministers speech, collaborating with the state manager to ensure resource materials were appropriate for the launch. • Developing the web page for the Cervical Screening Program and the Pap Smear Register. • Attained sponsorship from various advertising companies to develop suitable displays for the Beauty, Hair and Natural Therapies Fair in 1999. • Worked as part of a team in ensuring the National goals were achieved within the set timeframe for the Cervical Screening Program Show less

• State Program Coordinator (Sexual Health)

  • 1995 - 1996

  Supervisory role to 8 Bilingual Educators in 6 specific regions (Brisbane, Logan, Gold Coast, Townsville, Mackay, Rockhampton).Coordinate sexual health education sessions throughout Queensland, using the peer education model, focusing on safe sex, HIV/AIDS, Hep C. Elected as a member of the National NESB Sexual Health Education Steering Committee (re-locating funds), chaired by the director of Communicable Diseases with DHFS. Represented the Queensland State.

• Central West Regional Health Promotion Coordinator

  • Jan 1995 - Apr 1995

  Coordinated health programs in three specific areas; Injury prevention, Alcohol and Drugs, Cancer prevention.Initiated the Injury Prevention Task Force within the central west region.Facilitated the Quit Smoking Skills Facilitators workshop.Promoted activities and media relations within the rural community health setting.Designed and distributed a health promotion package for the DON’s in the Central West Region. The package consists of various health strategies and methods applicable to the delivery of health programs. Show less