Malak Philippe

Senior SAP Project Manager, PMP®, PMI-RMP® at Electronic Government Authority, RAK at Electronic Government Authority, RAK
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Contact Information
us****@****om
(386) 825-5501
Location
Ras al-Khaimah, United Arab Emirates, AE
Languages
  • English Professional working proficiency
  • Arabic Native or bilingual proficiency

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Credentials

  • Support Consultant Qualification
    SAP
    Apr, 2018
    - Oct, 2024
  • PMI Risk Management Professional (PMI-RMP)
    Project Management Institute
    Dec, 2022
    - Oct, 2024
  • Project Management Professional (PMP)
    Project Management Institute
    May, 2022
    - Oct, 2024
  • Data analysis
    Udacity

Experience

  • Electronic Government Authority, RAK
    • Government Administration
    • 100 - 200 Employee
    • Senior SAP Project Manager, PMP®, PMI-RMP® at Electronic Government Authority, RAK
      • Mar 2021 - Present

       Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.  Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.  Developed and led multi-disciplinary team to redefine problems and reach solutions based on different perspectives.  Collaborated with business users, technical teams, database administrators and testing teams during kickoff meetings, joint application designing and planning sessions to validate requirements.  Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.  Kept projects on schedule and within budget while serving as project leader.  Gathered project requirements through interactions, meetings and walkthroughs with potential application users and to develop business requirements documents (BRD), functional requirements documents (FRD) and user mockups.  Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.  Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.  Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.  Communicated project plans and progress to key stakeholders and project contributors.  Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders.  Maintained schedules to meet key milestones at every project phase.  Managed multiple strategic projects with numerous sub-projects or workstreams.  Support orchestrated smooth and efficient program development by collaborating cross-functionally across departments.  Participated in pilot tests and revised programs based on feedback and results. Show less

  • Julfar Consultancy Services
    • Egypt
    • Facilities Services
    • 100 - 200 Employee
    • SAP Technical Delivery Manager / Project Manager
      • May 2020 - Mar 2021

       Enforced alignment of project strategy with business objectives and made modifications to promote efficient project completion.  Support Architected SAP solutions by prioritizing simplicity, appropriate scale, resiliency and maintainability.  Multitasked and managed multiple deliverables and projects concurrently and facilitated use of SAP for enterprise resource planning.  Align Solving functional and technical obstacles and worked closely with project team from different streams.  Delivered SAP training, user support and knowledge transfer at end of project and followed up to verify successful implementation.  Collaborated with business owners and team members to set ambitious but achievable goals.  Maintained project schedules by managing timelines and making proactive adjustments.  Updated customers and senior leaders on progress and roadblocks.  Communicated with Program management team members to keep project on schedule.  Investigated and corrected or escalated project problems.  Built and utilized reporting systems to keep customers and management in loop with latest information.  Analyse projects to determine resource requirements and procured necessary equipment and software.  Managed and motivated project teams to promote collaboration and keep members on-task and productive. Show less

  • Allied Consulting For SAP Services
    • Egypt
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Sap Project Manager
      • Jan 2019 - May 2020

      1. Oversee project lifecycles through initiation, planning, execution, control and closeout 2. Coordinate project resources, schedules, activities and monitoring within established scope, quality, budget and timeline 3. Track and report performance-to-plan of deliverables 4. Identify, mitigate and escalate project risks in advance 5. Evaluate and manage change to meet deliverables 6. Support documentation, implementation and maintenance of business processes for operations, including site budgeting, finance, planning, quality systems, and quality management 7. Support formation and execution of site supplier management processes 8. Support resource and materials planning and management for technology transfer 9. Support administration of intellectual property 10. Support employee integration, engagement and training programs Show less

  • EDRAKY
    • Egypt
    • Information Technology & Services
    • 200 - 300 Employee
    • SAP Project Manager
      • Dec 2016 - Sep 2018

      1. Implement in a manner that fits with a customer's culture and organizational processes. 2. Prepare detailed project plans and share with clients. 3. Participate in the project planning activities and manage the execution of projects according to plan 4. Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility 5. Report project status on weekly basis to service delivery Manager and to client. 6. Manage relationship with project stakeholders, including internal and external clients 7. Ensure adherence to project management methodology practices, provide team coaching, evaluate the performance of team members and reinforce the enterprise knowledge management through the collection and communication of lessons learned. 8. Ensure regular follow-up on projects with the assigned team. 9. Assure delivery in a cost effective and timely manner. 10. Contribute to the development of the team skill sets. 11. Unifying documentation templates For BBPs 12. Utilize SAP Implementation methodologies (ASAP8, ACTIVATE, & AIP) to deliver quality and professional work on projects. 13. Successfully manage the relationship with the client and all stakeholders. 14. Manage changes to the project scope, project schedule, and project costs. 15. Ensure project team is working together under an integrated plan and with properly integrated execution phases. 16. Keeping stakeholders informed of progress and issues in order to manage expectations on all project requirements and deliverables. 17. Manage and communicate a clear vision of the project’s objectives, and motivate the project team to achieve them; create a project environment that enables peak performance by team members. 18. Proactively identify changes in work scope and ensure appropriate planning measures are taken with internal and external stakeholders to reassess and amend the scope of work requirements, budget and timeline. Show less

  • Juhayna Food Industries
    • Egypt
    • Food and Beverage Services
    • 700 & Above Employee
    • Stock Control Team Leader
      • Nov 2012 - Nov 2016

      • Manages Inventory transactions between branches and warehouses and reclassification between items and row items and semi-finished . • Control all receiving and issued items . • Proper costing methods between last in or weighted average and ensure that the selling price higher then cost . • Communicating with the vendors for any wrong data from vendor and take a steps to make sure of solving . • Prepares cycle count schedule and manage the schedule between all departments of store . • Prepares schedule of vendors lead time ( the time between making order and receiving items ) to make sure of not running out of them . • Audit the count in the Warehouses ( daily - periodic ) . • Generates analytical reports and comparison between on hand and actual . • Make all stock adjustment either opening balance or receiving problem and manage both . • Generates reports required from financial Manger or chief accountant . • Ensure all inventory and stock management systems are maintained accurately, within the agreed parameters and in a timely manner. • Responsibility for purchasing and the "in-stock" levels within the agreed inventory parameters. • Purchase inventory within the agreed budgets. • Maintain a process for returns. Manage a defined area in the storeroom for returns/credits. This area will include out of dates, damaged and un-saleable goods. • Oversee and assume responsibility for the POS system and the Electronic Ordering Systems. • Observe the correct buying protocols. • Observe correct stock receiving protocols. • Complete all necessary stock takes. • Consistently deliver customer service in accordance with our customer service standards. • Maintain store/merchandising standards as described in our merchandising standards manual; this includes stock management, cleaning, shelf/ stock presentation, shelf ticketing. • Use ERP system to drive store standards and maintain records of store execution performance. Show less

  • Hyperone
    • stock control section head
      • Aug 2006 - Oct 2012

      1-Manages Inventory transactions between branches and whorehouses and reclassification between items and row items and semi-finished . 2- Control all receiving and issued items . 3- Proper costing methods between last in or weighted average and ensure that the selling price higher then cost . 4- Communicating with the vendors for any wrong data from vendor and take a steps to make sure of solving . 5- Prepares cycle count schedule and manage the schedule between all departments of store . 6- Prepares schedule of vendors lead time ( the time between making order and receiving items ) to make sure of not running out of them . 7- Audit the count in the shops ( daily - periodic ) . 8- Generates analytical reports and comparison between on hand and actual . 9- Make all stock adjustment either opening balance or receiving problem and manage both . 10 - Generates reports required from financial manger or chief accountant . Show less

  • McDonald's
    • United States
    • Restaurants
    • 700 & Above Employee
    • Administration agent
      • Jun 2001 - Aug 2005

      summer training summer training

Education

  • Cairo University
    Bachelor's degree, Accounting and Finance
    2002 - 2005
  • Cairo University
    Bachelor's degree, Accounting and Finance
    2001 - 2005

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