Malak Baghdadi
CEO & Founder at Factory-x- Claim this Profile
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Bio
Dina Nawas
Malak was the Co Team Lead of our Salesforce Administrator Team and we worked together for about 2 years. Malak is a strong leader, working closely with her team to coach and support them to deliver excellent work. She's a talented Salesforce Administrator that not only delivers excellent work, but is creative and eager to learn new skills and approaches to her work. Malak is also a great communicator which helped ease the difficulty of a big timezone difference. I highly recommend her and she would be an asset to any team.
Dina Nawas
Malak was the Co Team Lead of our Salesforce Administrator Team and we worked together for about 2 years. Malak is a strong leader, working closely with her team to coach and support them to deliver excellent work. She's a talented Salesforce Administrator that not only delivers excellent work, but is creative and eager to learn new skills and approaches to her work. Malak is also a great communicator which helped ease the difficulty of a big timezone difference. I highly recommend her and she would be an asset to any team.
Dina Nawas
Malak was the Co Team Lead of our Salesforce Administrator Team and we worked together for about 2 years. Malak is a strong leader, working closely with her team to coach and support them to deliver excellent work. She's a talented Salesforce Administrator that not only delivers excellent work, but is creative and eager to learn new skills and approaches to her work. Malak is also a great communicator which helped ease the difficulty of a big timezone difference. I highly recommend her and she would be an asset to any team.
Dina Nawas
Malak was the Co Team Lead of our Salesforce Administrator Team and we worked together for about 2 years. Malak is a strong leader, working closely with her team to coach and support them to deliver excellent work. She's a talented Salesforce Administrator that not only delivers excellent work, but is creative and eager to learn new skills and approaches to her work. Malak is also a great communicator which helped ease the difficulty of a big timezone difference. I highly recommend her and she would be an asset to any team.
Credentials
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Platform App Builder Certificate
SalesforceSep, 2018- Nov, 2024 -
Salesforce Certified Administrator
SalesforceFeb, 2018- Nov, 2024 -
Managing Your Time
LinkedInOct, 2016- Nov, 2024
Experience
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Factory-x
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Palestine, State of
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Facilities Services
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1 - 100 Employee
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CEO & Founder
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Nov 2019 - Present
Factory-X coworking space is a tech enabled service business based in Nablus, Palestine. Factory-x is driven by social impact values to provide innovative ways to encourage startups, freelancers, students, and remote workers to create. In addition, to create a community of similar-minded entrepreneurs, which we believe it's the most practical way to support the Palestinian economy within the current situation. Join our mailing list by emailing info@factory-x.space. Factory-X coworking space is a tech enabled service business based in Nablus, Palestine. Factory-x is driven by social impact values to provide innovative ways to encourage startups, freelancers, students, and remote workers to create. In addition, to create a community of similar-minded entrepreneurs, which we believe it's the most practical way to support the Palestinian economy within the current situation. Join our mailing list by emailing info@factory-x.space.
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Business Development Manager
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Dec 2019 - May 2020
Palestine Tech Jobs is an online platform to support the high tech Palestinian sector, by connecting Palestinians with remote jobs at international companies and local startups based in Palestine. Palestine Tech Jobs is an online platform to support the high tech Palestinian sector, by connecting Palestinians with remote jobs at international companies and local startups based in Palestine.
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ASAL Technologies
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Palestine, State of
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IT Services and IT Consulting
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300 - 400 Employee
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Product Owner
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Oct 2018 - Nov 2019
Worked within a team to define and implement ASAL business process including sales and recruitment cycle into the Salesforce CRM. My role as part of the operational team included the following: ● Develop an end to end understanding of ASAL internal and external business processes. ● Interview stakeholders from multiple departments to collect business requirements and define functional requirements ● Present research findings and report to higher management to facilitate managerial business decisions ● Run user training sessions and ongoing supports ● Create solution designs, define data models and implement Salesforce solutions Show less
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Sunreach Consulting
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Rawabi City
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Team Lead -Salesforce Administrator
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Jan 2017 - Nov 2018
Salesforce Administrator, Sunreach Consulting Company Jan 2017 — Nov 2018 Led a team of five salesforce administrators to customize and configure over 20 Salesforce projects ● Reviewed and evaluated existing designs for process builders and workflows following best practices ● Utilized Excel in conducting and verifying data migration for clients moving from NPSP2.0 to SF NPSP 3.0 ● Built email templates, letterheads, and renewal membership email sequences ● Created and modified reports and dashboards against business KPIs ● Migrating Data from different CRM's and Databases like Zoho, GiftWorks, DonorPerfect, Haiku, and Google Docs ● Worked with different app exchange tools and capable of installing and integrating Salesforce App Exchange applications like Classy, Eventbrite, Nintex Docgen, FormAssembly, Chargify, etc. ● Ran weekly sprint and daily scrum meetings to estimate and assign tasks among team members ● Facilitated learning peer-to-group learning sessions to keep team members up-to-date on technical skills Show less
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Education
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2012 - 2016
An-Najah National University - Nablus
bachelor degree, Computer Science
Community
