Experience

Surrey Sports Park

• United Kingdom
• Spectator Sports
• 1 - 100 Employee

• Sales and Customer Support Advisor

  • Jan 2023 - Present

  - Resolving customer queries, recommending solutions, and guiding product users through features and functionalities related to memberships. - Using Hubspot to manage customers' details - Monitoring sales and sales team performance, and sales data. Process complaints and issues related to memberships and deliver great customer service. - Answering customers' phone calls and emails. - Resolving customer queries, recommending solutions, and guiding product users through features and functionalities related to memberships. - Using Hubspot to manage customers' details - Monitoring sales and sales team performance, and sales data. Process complaints and issues related to memberships and deliver great customer service. - Answering customers' phone calls and emails.



ISS Facility Services UK

• United Kingdom
• Facilities Services
• 700 & Above Employee

• Receptionist

  • Nov 2022 - Dec 2022

  Data entry, Mail management. Excel usage, problem-solving, and multitasking. Business phone answering, active listening, good communication, and time organizing Data entry, Mail management. Excel usage, problem-solving, and multitasking. Business phone answering, active listening, good communication, and time organizing



Knit

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• SDR in training

  • Nov 2022 - Nov 2022

  Foundational sales training on mindset, productivity, communication skills, and prospecting Foundational sales training on mindset, productivity, communication skills, and prospecting



The Tea Terrace Limited

• United Kingdom
• Media Production
• 1 - 100 Employee

• Waitress

  • Oct 2021 - Jan 2022

  The skills I gained from this job: - Dealing with different customers - Teamwork with chefs, another waitresses and the manager - Communication with customers - The ability to accept criticism and work well under pressure - To be thorough and pay close attention to the smallest of details like customers dietary - Active listening and good memory - Ability to work under pressure and managing ten tables on a busy evening - Ability to carry out basic tasks on a computer or hand-held device