Experience

Climb Real Estate

• United States
• Real Estate
• 1 - 100 Employee

• Sales Associate

  • Jul 2015 - Present



Regus

• Luxembourg
• Facilities Services
• 700 & Above Employee

• • May 2009 - Sep 2014

  • Generates new business revenue in the San Francisco market.• Increase revenue through proactive lead generation and reactive selling.• Meet or exceed the sales targets/metrics, such as revenue targets, deal volumes, conversion ratios and calls/visits. • Network with commercial property agents, 3rd party contacts, local community, and develop local partnerships in order to generate new business.• Develop a high level of territory knowledge within all the following areas: competition, industry segments, market segments, target companies.• Grow business from existing customers through referrals to drive expansions and new sales into other territories.• Accountable for profitability, performance and success through P&L management. • Develop monthly action plan to exceed business targets. Show less

• • Oct 2013 - May 2014

  • Hire and train General Managers and Client Service Representatives on how to succeed in the position.• Contribute to overall success of the seven SF locations that I manage by identifying opportunities to increase revenue. • Assist with retention of current clients at all properties.• Handles escalated client issues to bring about a resolution in a timely manner.Selected Accomplishments:• Created partnerships with INC Business Owner’s Council, The Founding Mom’s Exchange, BayFlip, Startup Monthly, and Sunil Bhaskaran, Author.• Scheduled the most meetings on my team and partnered with million dollar associates in my territory.• Created meetup.com page to network and host events in SF. • Regularly trained in new technology, HR, marketing and current sales strategies. Show less

• • May 2004 - Apr 2009

  • Providing support to General Manager by delegating daily CSR duties, ensuring the team meet's deadlines and customer needs. • Grow business from existing customers through referrals to drive expansions and new sales into other territories.• Conducts daily meetings to brief the team on daily workflow, prioritizing, and deadlines. • Ensures front of house, housekeeping, health & safety, visual and brand company standards are delivered and maintained• Increased client retention. • IT and telecom troubleshooting• AR Collections and AP coding• Facilities management. Show less



Pitney Bowes

• United States
• Software Development
• 700 & Above Employee

• Customer Service Team Lead

  • Jul 2002 - May 2004

  • Supervise all mailroom activity to ensure customer service satisfaction • Tracking of daily volumes to establish production measurements and goals • Process and code courier invoices • Document preparation, scanning, and indexing • Cross trained two teams • Supervise all mailroom activity to ensure customer service satisfaction • Tracking of daily volumes to establish production measurements and goals • Process and code courier invoices • Document preparation, scanning, and indexing • Cross trained two teams