Experience

iOpener Institute for People and Performance

• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee

• Managing Director

  • Jan 2020 - Present

• Partner

  • Jan 2014 - Dec 2019

  Oxford, United Kingdom iOpener is an Oxford-born international organization that helps its partners achieve their strategic and commercial goals by maximizing the performance, productivity and happiness of business-critical team members. See more at: https://www.iopenerinstitute.com/



Independent Consultant

• Consultant, Facilitator, Coach and Business Psychology

  • Jan 2014 - Present

  United Kingdom



Sun and Moon Training Limited

• United Kingdom
• Professional Training and Coaching

• Senior Associate

  • Sep 2018 - Present



Yorkshire Water

• United Kingdom
• Utilities
• 700 & Above Employee

• Collaboration and Development Manager

  • Aug 2015 - Jun 2016

  Leeds, United Kingdom Enabling teams to deliver awesome asset solutions through - facilitation, leadership development - cultural change programmes - engagement and communications across Yorkshire Water and our Partners



Yorkshire Water

• United Kingdom
• Utilities
• 700 & Above Employee

• L&D Manager

  • 2013 - 2014

  • Delivering an organisational development programme of continuous improvement across a 1000 colleague base to achieve a planned £1.5m savings over a 3 year period • Leading the design and delivery of innovative learning interventions including seven development centre’s for 40 senior managers to improve business performance • Architect of an innovative energy and carbon-training programme designed to save £2.1m savings by over 750 colleagues. Now aiming to accredit and apply a commercial… Show more • Delivering an organisational development programme of continuous improvement across a 1000 colleague base to achieve a planned £1.5m savings over a 3 year period • Leading the design and delivery of innovative learning interventions including seven development centre’s for 40 senior managers to improve business performance • Architect of an innovative energy and carbon-training programme designed to save £2.1m savings by over 750 colleagues. Now aiming to accredit and apply a commercial model to sell to other companies • Exceptional stakeholder, relationship and prioritisation management to maximize £300k training spend • Partnering with external bodies to identify future skills and capabilities required to deliver business strategy, operational performance and achieve our regulatory targets • Integrating a bespoke leadership framework to develop capability and strengthen the pipeline of talent to up to 20% of all colleagues

• HR Manager

  • Sep 2011 - Dec 2012

  • Rapidly developing business knowledge to be able to deliver sound partnering to four leadership teams • Coaching four leadership teams that included strategy development, emotional intelligence, high performing teams • Designing and delivering bespoke business plans and contributing to the development of a 25 year strategy through research, expert opinion and delivery of focused workshops to Directors • Leading a business change programme across two functions that incorporated a new… Show more • Rapidly developing business knowledge to be able to deliver sound partnering to four leadership teams • Coaching four leadership teams that included strategy development, emotional intelligence, high performing teams • Designing and delivering bespoke business plans and contributing to the development of a 25 year strategy through research, expert opinion and delivery of focused workshops to Directors • Leading a business change programme across two functions that incorporated a new operating model and shared services • Advising and resolving key performance, conduct, grievance cases and managing trade unions • Designing proactive action plans to retain high potential talent across an employee base of 550 colleagues



Yorkshire Water

• United Kingdom
• Utilities
• 700 & Above Employee

• Learning & Development Advisor

  • 2006 - 2009

  • Receiving excellent feedback from the delivery and facilitation of bespoke business skills, management and leadership interventions; Change Management, Emotional Intelligence, Influencing and Coaching and HR processes • Responsible in the design and delivery of a bespoke 360° feedback system and process to 64 senior managers to measure leadership and emotional intelligence competencies • Designing a behavioural safety training programme to 550 colleagues that reduced the number of near… Show more • Receiving excellent feedback from the delivery and facilitation of bespoke business skills, management and leadership interventions; Change Management, Emotional Intelligence, Influencing and Coaching and HR processes • Responsible in the design and delivery of a bespoke 360° feedback system and process to 64 senior managers to measure leadership and emotional intelligence competencies • Designing a behavioural safety training programme to 550 colleagues that reduced the number of near misses, accidents by over 24% • Developing effective performance management, coaching and feedback skills through the people management of three direct reports • Leading in the Business Planning process to identify development needs of a £1.1m training budget • Building effective consultancy relationships with 24 technical experts in YW and nine Partner Organisations to create technical development programme that achieved £1.8m of capital efficiencies • Advising on the first ever certified Risk Qualification developed between a water company and university that won the ‘2007 Utility Achievement Training Award’ and the ‘2008 Water Industry Achievement Award’ Show less



Leeds Beckett University

• United Kingdom
• Higher Education
• 700 & Above Employee

• L&D Advisor

  • 2004 - 2007

  • Developing and delivering staff development activities aligned to the University’s Corporate Plan and Human Resources Strategy to over 3500 employees • Responsible for delivering the senior management development programme to 34 senior leaders • Managing a network of over 30 training providers to deliver over 350 workshops. • Designing and delivering an innovative fortnight of learning comprising of over 100 events and 5000 participants. Managing a budget of £150k



Aviva

• United Kingdom
• Financial Services
• 700 & Above Employee

• Training Consultant

  • 2000 - 2004

  • Providing a learning and development service to over 1600 IT managers and their staff • Managing teams to deliver national training projects, resulting in over 3000 training days being delivered within time, budget and quality constraints • Formulated creative solutions to development needs, including the saving of over £114k through self- study, coaching and on-line interventions



HBOS

• Training Coordinator

  • 1998 - 2000

  • Assisted in the outsourcing of a £2.3m technical training budget to maintain service level agreements