Experience

TITAN Creative Group

• Marketing Services
• 1 - 100 Employee

• Digital Strategist

  • Jun 2023 - Present



AdventureLife Media Services

• South Africa
• Media Production
• 1 - 100 Employee

• Social Media Coordinator

  • Mar 2023 - Present

  *Responsible for creating, scheduling, and monitoring social media posts across various platforms, including Facebook, Twitter, Instagram, LinkedIn, and Meta Business Site. *Developed engaging and visually appealing social media content, including images, videos, and stories, to drive brand awareness and audience engagement on Meta Business Site. *We have implemented a community management strategy on Meta Business Site, fostering positive interactions, addressing inquiries, and resolving customer concerns promptly and professionally. *Utilized Infinity as the CRM tool for managing customer relationships and tracking communications on Meta Business Site, ensuring efficient organization and follow-up on customer inquiries and feedback. *Collaborated with the marketing team to align social media efforts on Meta Business Site with overall brand objectives and campaigns. *Conducted regular social media analytics on Meta Business Site and utilized insights to optimize content strategy, posting schedule, and audience targeting. *Monitored industry trends, competitor activities, and social media best practices on Meta Business Site to stay informed and implement innovative approaches to social media management. *Implemented effective social media listening strategies on Meta Business Site to gather customer feedback, identify emerging trends, and capture user-generated content opportunities. *Assisted in managing influencer partnerships and collaborations on Meta Business Site, ensuring successful brand promotion and maximizing reach and engagement. I stayed up-to-date with platform updates, algorithm changes, and emerging social media tools on Meta Business Site, incorporating new features and strategies to enhance my social media presence. Show less



SuperSport Schools

• South Africa
• Broadcast Media Production and Distribution
• 1 - 100 Employee

• Community Manager

  • Mar 2023 - Present

  *Developed and executed social media community strategies to foster engagement, build brand loyalty, and grow online communities. *Managed and moderated social media channels, including Tiktok, Facebook, Twitter and Instagram ensuring timely responses to comments, messages, and inquiries. *Cultivated a positive and interactive community environment by initiating and facilitating conversations, encouraging user-generated content, and addressing concerns or issues. *Created and shared compelling social media content, including posts, articles, graphics, and videos, to encourage community participation and brand advocacy. *Collaborated with cross-functional teams, including marketing, customer support, and content creators, to align social media efforts with overall brand objectives. *Monitored social media trends and industry conversations, identifying opportunities for proactive engagement and content creation. *Utilized social media analytics tools to track key metrics, analyze engagement data, and provide insights for continuous improvement and optimization. *Acted as a brand representative, fostering a strong online reputation and ensuring consistency in brand voice and messaging across social media platforms. *Stayed updated with emerging social media platforms, trends, and best practices, integrating innovative approaches to drive community growth and enhance user experience. Show less



Panacea

• Secunda, Mpumalanga, South Africa

• Software Developer and Social Media Management

  • Jun 2019 - Nov 2022

  Software Developer and Social Media Manager Canva Hootsuite MS Word MS Excel • Design and establish user-friendly websites, • Developed custom websites to meet individual client needs. • Management systems in charge of the graphic and user interface design of their website. • Developed custom websites to meet individual client needs. • Maintained updated knowledge of industry techniques and technologies related to digital communication. • Collaborated with web content editors to facilitate website maintenance. • Completed programming projects that complied with existing coding standards and design styles. • Maintained well-organized digital filing system and backups to reduce data loss. Leveraged mastery of HTML, CSS and JavaScript to build top-quality code for diverse projects. • Created clean, well-documented custom code and updates. • Enforced website standards for visual and design integrity. • The hosting company is Afrihost. I use HTML, PHP and CSS for coding • All the graphics are produced via Canva. • Implement and maintain high-quality SEO policies and incorporate them with content produced for the website • Remove any “dead” links immediately and respond to issues with site functionality • Owned multiple KPIs for social media strategy, driving results toward business goals. • Set regular social media benchmarks and goals using platform analytics to monitor progress of campaigns. • Built and ran social media campaigns, aligning with corporate brand strategy. • Collaborated with department members to build brand consistency in social media messages. • Connected with current and prospective customers, actively replying to brand mentions and direct messages. • Implemented testing and experimentation, expanding presence across growing social media channels. • Presented recommendations to senior leadership via meetings and proposals. • Maintained social media calendar, supporting brand identity while tapping into Show less



013 Music Group

• Mbombela, Mpumalanga, South Africa

• Software Developer and Project Manager

  • Jun 2017 - Mar 2020

  • I am responsible for the coding, design, and layout of a website according to a company's specifications and functionality. I use both graphic design and computer programming skills • Website maintenance, small upgrades, minor design and content editing, layout correction, etc. of an existing website. • Content creation producing marketing copy to advertise the company’s products, writing blog posts about industry-related topics and promoting their content on social media • Develop relevant content topics to reach the company's target customers. Create, curate, and manage all published content (images, video, written, and audio/podcast). • Project Management: plan, budget, oversee and document all aspects of the specific project you are working on • Presentations • Educating • Attending meetings and workshops Show less



Madbookings

• Nelspruit Area, South Africa

• Web Developer

  • Feb 2018 - Jan 2019

  Update Madbookings site and other individual sites we are linked with. Designing or upgrading the sites. Help with admin work. Update Madbookings site and other individual sites we are linked with. Designing or upgrading the sites. Help with admin work.



Arreassians

• South Africa

• IT help

  • Apr 2016 - Feb 2017

  • Create websites. • Hosting using Afrihost. • Web development using WIX. • Admin work o Answering the phone o Making calls and appointments o Attending to clients o Filing o Database o Taking minutes o Research Analysis • Organise events. o Décor o Entertainment o Catering o Attire o Admin • Social media admin and marketing. • Attend socials for networking. • Brainstorm sessions o guest list • Create websites. • Hosting using Afrihost. • Web development using WIX. • Admin work o Answering the phone o Making calls and appointments o Attending to clients o Filing o Database o Taking minutes o Research Analysis • Organise events. o Décor o Entertainment o Catering o Attire o Admin • Social media admin and marketing. • Attend socials for networking. • Brainstorm sessions o guest list