Computer Systems Analyst / Project Manager

• Jan 2016 - Present

Oversee the design and implementation of an integrated computer system linking Packwell’s operations in the U.S., China, and Philippines. Responsible for planning and managing multiple technical projects with multiple deliverable to support operations. Coordinating RFP, RFQ, and RFI processes for technical and operational projects. Key Achievements: • Designed new sign-in/sign-out procedures & applications to process inbound/outbound containers, removing bottlenecks and reducing labor. • Led and designed a project to implement a digital pick ticket system to expedite loading time and reducing errors to zero. • Led project to design, manage and implement a digital packaging work order system. • Structured warehouse workflow to reduce product mishandling, improve product storage, and decrease downtime. • Designed dashboard for customers to monitor and schedule material movement. • Created customized sales and financial reporting system. • Partnered with operational departments to create work order management and incident reporting system. Show less

Chief Operating Officer

• Jan 2020 - Jun 2021

Technical Project Manager

• Jan 2017 - Dec 2019

Technical Consultant

• Aug 2013 - Dec 2015

Analyzed client systems and work-flow processes. Identified process improvements for certification parameters, production, invoicing, and delivery procedures. Led teams to ensure on-time and on-budget completion of projects. Key Achievements: • Designed, managed and implemented client’s mySQL database. • Designed and coded customized web-based ERP solution in PHP to track inventory, customers, sales, receivables, and deliveries. • Designed and coded web-based application to automate bill of ladings and invoices. • Designed and coded an online system for registered customers to view on-water and in-stock inventory. • Designed and coded digital pick ticket application to replace manual warehousing entries, allowing for increased visibility, decreased miss-shipments, and increased performance. • Designed and coded customer websites. Show less

Technical Coordinator

• Jan 2007 - Dec 2009

Managed equipment and talent for production studio. Prepared and edited storyboards. Coordinated a variety of entertainment programs for AirBlue’s in-flight entertainment system. Organized and promoted concerts for visiting Bollywood singers. Key Achievements: • Helped organize and market Summer Beats 08 Concert at Hershey Center with over 5000 people in attendance. • Created ad content for Legends of Cricket event at Rogers Center. Managed equipment and talent for production studio. Prepared and edited storyboards. Coordinated a variety of entertainment programs for AirBlue’s in-flight entertainment system. Organized and promoted concerts for visiting Bollywood singers. Key Achievements: • Helped organize and market Summer Beats 08 Concert at Hershey Center with over 5000 people in attendance. • Created ad content for Legends of Cricket event at Rogers Center.