Makhdoom Ammar Ahmed

Sr. Professional, Technical Presales Consultant at Ingram Micro Pakistan
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Location
Karāchi, Sindh, Pakistan, PK

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Experience

    • Pakistan
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Sr. Professional, Technical Presales Consultant
      • Jul 2022 - Present
    • Pakistan
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Technical Consultant
      • May 2021 - Jun 2022
    • Kenya
    • Hospitals and Health Care
    • 200 - 300 Employee
    • Network Engineer
      • Apr 2019 - Apr 2021

       Design, implementation and support of network and systems projects.  Develop or assist in development of service standards and implement operating procedures.  Handle problem escalations and communicate effectively with other Tiers and departments.  Conduct Network Performance Monitoring for entire Network Infrastructure through smart tools and methods developing security measures, troubleshooting and pro-active maintenance activities.  Perform network administrative functions for WAN connectivity, International Sites and Multi-Homing Internet Gateways.  Ensure availability of Network Connectivity for all Data Centre servers and applications to meet our designated service up-time standards.  Meet with internal and external client’s system connectivity to other machine as required under project guidelines. Also provide professional recommendation for efficient operations Interface with other teams for project and operational activities.  Perform Remote diagnosis and resolution of problems for all international sites and all our country branches.  Resolve network related calls as assigned by service desk in timely routine.  Develop and Maintain Network Infrastructure Documentation.  Ensure that work area is managed properly.  Conduct periodic review of issues throughout organizations to summarize and purpose solution.  Hand zone experience on Cisco ISE, Cisco 9300, 3750, 2960 switches, Juniper QFX 5100, EX4300, EX3300, EX2300, EX2200 switches, Palo Alto firewall, Fortigate firewalls, Forti-Manager and Ruskus. Show less

    • India
    • IT Services and IT Consulting
    • Senior Network Engineer
      • Nov 2016 - Mar 2019

       Implementation of multi-vendor Network, Security & wireless network devices (Fortinet, Cisco, Juniper, Palo alto, Barracuda, Ruckus)  Evaluate, recommend, and implement improvements in client network.  Build simulated networks in test labs to resolve highly complex problems and compatibility issues. Perform analysis and diagnosis of highly complex Network problems.  Design solutions for customers and document the scope of projects, detailing the work to be done and outlining both Pronet and customer responsibilities  Working closely with the sales team on proposals and pitches for business.  Participation in the documentation processes including network diagrams, Network Assessment report, SOW, HLD, LLD and RFP.  Deliver product presentations, demonstrations and provide support at external and internal customer facing events.  Attending meetings with business development managers  Implementing new solutions and improving resilience of the current environment.  Attending assigned issues and complains regarding products i.e. Cisco, Juniper, Fortinet, Barracuda, Ruckus etc.  Preventing maintenance activities with existing customers.  Troubleshooting critical issues.  Network Designing and consultation with the clients  Help build firewall migration SOW of customers replacing Juniper and Cisco firewalls with different models of Fortigate.  Project Deployment and implementation  Deployment experience on Fortigate 1500D, Fortigate800C, and Fortigate 600C, Fortigate 500D, Fortigate 300C/D, Fortigate 310B, Fortigate 110C and Fortigate 200D, FG‐60 D/40C, Forti‐Analyzer, FortiManager, Juniper QFX and EX series and Ruskus. Show less

    • Pakistan
    • Education Administration Programs
    • 1 - 100 Employee
    • Network Administrator
      • May 2015 - Oct 2016

       Install and support LAN, network segments and internet system.  Monitor networks to ensure security and availability to specific users and identify user needs.  Assign configuration of authentication and authorization of directory services.  Maintain network servers such as file servers.  Ensure network connectivity throughout a university LAN/WAN infrastructure.  Install and maintain network hardware and software.  Determine network and system’s performance.  Monitoring and controlling video Conference Equipment Cisco SX20.  Monitoring University Management Software (UMS).  Install and configure whole network domain user on windows server 2003 and 2008.  Install and configure ISA management on windows server 2003.  Evaluate and modify system’s performance.  Set up user domain accounts, permission and passwords.  Resolve problems reported by End user. Show less

    • Sudan
    • Telecommunications
    • 1 - 100 Employee
    • Internee
      • Jun 2012 - Aug 2012

Education

  • Iqra University
    Bachelor's Degree, Telecommunications Engineering
    2010 - 2015

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