Makenzie Quinn

Call Center Supervisor at Portland Real Estate Group
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Contact Information
Location
US
Languages
  • English -
  • Spanish -

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Bio

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Experience

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Call Center Supervisor
      • Sep 2016 - Present

      -Supervisor of 5 other employees -Delivered real estate pitch to potential clients -Averaged 3 in person appointments every 4 hours; upheld leader position weekly and highest conversion rate -Supervisor of 5 other employees -Delivered real estate pitch to potential clients -Averaged 3 in person appointments every 4 hours; upheld leader position weekly and highest conversion rate

    • United States
    • Recreational Facilities
    • 200 - 300 Employee
    • Lead Instructor at Grant Pool
      • Jun 2016 - Sep 2016

      -Supervised over 50 swim instructors; scheduled lessons for all patrons -Developed lesson plans and programs accommodating special needs lesson requests -Created and led staff inservice, observing, mentoring, and teaching instructors on an individual level -Supervised over 50 swim instructors; scheduled lessons for all patrons -Developed lesson plans and programs accommodating special needs lesson requests -Created and led staff inservice, observing, mentoring, and teaching instructors on an individual level

    • Public Relations Manager
      • Jul 2013 - Dec 2015

      -Created, edited, and published quarterly newsletters for the Preschool Vision Screening Program and Oregon Library Association as well as created and maintained two websites and three brochures -Liaised with clients -Developed filing and organizational practices for media content -Recorded, transcribed, and distributed meeting minutes -Copy editor for all written content released by the program to various outlets -Responsible for processing, sensitively handling, and accurately recording patient data Show less

Education

  • University of Oregon
    Bachelor of Arts (B.A.), English Language and Literature, General
    2012 - 2014

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