Makenzie Callaghan
Wholesale Operations + Sustainability Executive at Go-To Skincare Pty Ltd- Claim this Profile
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Bio
Credentials
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CPR/AED/First Aid
CPR & First Aid TrainingOct, 2019- Nov, 2024 -
Manage Innovation and Continuous Improvement
Australian Institute of ManagementMar, 2019- Nov, 2024
Experience
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Go-To Skincare Pty Ltd
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Australia
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Personal Care Product Manufacturing
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1 - 100 Employee
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Wholesale Operations + Sustainability Executive
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Nov 2019 - Present
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Market Entry Manager for Go-To Skin Care
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Feb 2018 - Nov 2019
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Manager, International Product & Operations
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Feb 2018 - Aug 2018
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frank body
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Australia
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Cosmetics
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1 - 100 Employee
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Operations and Logistics Manager
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Apr 2015 - Jan 2018
Operations and Logistics• Global management and communications point of contact for 3PLs• Stock movement and replenishment of cur- rent and upcoming SKUs and componentry to manufacturers and 3PLs• Constructing manufacturing timelines, management of componentry ordering and production schedule.• Sales forecasting and reporting for ecom store and manual maintaining of stock levels based off forecasts.• Management of EDI rollout and developmentProduct Development• Management of product development, market research, sampling and stability testingRetail & Global Sales• Retail relationships and business delivery in compliance and stock• Fulfilling and managing retail order deliveries and acceptance of orders for client portals and development of logistics Show less
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Logistics & Customer Relations Manager
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Jun 2013 - Jan 2018
Customer Relationship Management• Customer relations management of global customer inquiries• 3PL process development for better brand to customer experience• Online community & online support center update• Online customer help platform rollout for internal business development• Staff hiring & training of brand tone of voice and process to develop help center staff• Communication streamlining for more effective feedback to business and solution driven resolutionsMarketing• Assisting PR and Social team for stock send out and event execution• Assisting marketing team on photoshoots and campaign development Show less
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Manufacturing Supervisor
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Jun 2013 - Jan 2014
Manufacturing and Dispatch• Manufacturing of scrubs and ordering of all RMs & componentry• Staffing and Scheduling• Production processes to hit efficiency for maxi-mum fulfillment• Dispatching coordinator for all daily order fulfillment
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