Makeda Lewis
Operations Controller at SES Group- Claim this Profile
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Topline Score
Bio
Credentials
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ACT (Action Counters Terrorism)
Highfield -
CCTV
SIA -
CCTV Operator
SIA -
CSCS Approved
CSCS -
Door Supervision
SIA -
First Aid
Securak -
Level 3 First Aid
Highfield -
SIA Door Supervisor
SIA
Experience
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SES Group
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United Kingdom
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Security and Investigations
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100 - 200 Employee
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Operations Controller
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Feb 2022 - Present
This company are at the forefront of Show & Event security services, and I am part of the specialised control team focused on all the arrangements regarding the correct representation being allocated to our sites to fit each of our client’s needs. The SES Group will schedule and manage the staffing requirements for you, whatever the event or site size.Providing security detail across the UK The SES Group safeguard renown shows such as The Britt Awards & grand events, including the Queens Jubilee. Covering a range of high-end entertainment venues such as The O2 Arena & nationally treasured stadiums like Tottenham Hotspurs, we provide consistent manned guarding; offering a range of qualified professionals. What we have to offer is a whole package including express recruitment, specialised training, mobilisation and management of security operative teams, CCTV monitoring & site-specific risk assessments & inductions. The SES Group are efficiently sourced to providing exceptional service within short deadlines. Any assets under our care are effectively covered, protected and responded too.The SES Group are also assigned and entrusted with protection of premises and the publics safety at major train stations in the biggest cities within the UK including London, Birmingham & The Midlands.Using customer and staff friendly systems I employ you to explore what we can do for you and see all that The SES Group have to offer which will ensure that the operations on your sites and at your events are run professionally & flawless.
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Serco
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IT Services and IT Consulting
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700 & Above Employee
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Officer
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Jul 2020 - Mar 2022
Currently in this role to explore the tactical & operational expertise provided alongside the Police and HMP establishments:My main responsibility is to manage the well-being, care, transport & restraint of all custodies within the Crown court & cells; including all category prisoners nationwide. Due to the Job role; intricate details or description of the work/service provided cannot be outlined on any public platform. Currently in this role to explore the tactical & operational expertise provided alongside the Police and HMP establishments:My main responsibility is to manage the well-being, care, transport & restraint of all custodies within the Crown court & cells; including all category prisoners nationwide. Due to the Job role; intricate details or description of the work/service provided cannot be outlined on any public platform.
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United Guarding Services Ltd
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United Kingdom
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Security and Investigations
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1 - 100 Employee
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Control Room Supervisor
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Feb 2020 - Jul 2020
Deployed & supported the security operation on all contracted sites. Ensured staff movement & data is accurate and updated by the hour:Outlined and determined access routes as well as established deadline times.Administrative duties included the handling of client mail, manage the main switchboard and answered all the calls courteously and professionally. Deployed & supported the security operation on all contracted sites. Ensured staff movement & data is accurate and updated by the hour:Outlined and determined access routes as well as established deadline times.Administrative duties included the handling of client mail, manage the main switchboard and answered all the calls courteously and professionally.
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ISS Facility Services UK
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United Kingdom
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Facilities Services
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700 & Above Employee
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Control Room Operator
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Sep 2019 - Feb 2020
This position required me to monitor and manage all 02 black switch sites remotely from their main control room in the UK:Assets where effectively reviewed, protected and responded too.Systems under my responsibility included, Honeywell CCTV, ADAMS alarm system, BMS system, Event Monitoring, Galaxy remote service system, Prowatch and Site scan system.Memorisied alarm codes, site protocols and communication channels. This position required me to monitor and manage all 02 black switch sites remotely from their main control room in the UK:Assets where effectively reviewed, protected and responded too.Systems under my responsibility included, Honeywell CCTV, ADAMS alarm system, BMS system, Event Monitoring, Galaxy remote service system, Prowatch and Site scan system.Memorisied alarm codes, site protocols and communication channels.
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Crystal Facilities Management
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United Kingdom
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Facilities Services
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1 - 100 Employee
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Security Operations Manager
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Jan 2019 - Sep 2019
Managed the entirety of the company's security department on a national basis by delivering a complete service to the company's clients, staff and sites. Maintaining and running the operations of the business needs included:Myself leading recruitment, specialised training, mobilisation and discipline of security operatives. I met each sites specific requirements, such as conducting site risk assessments & forming S.O assignments.Outreach and sourcing customers monthly that required security detail. by providing action plans and arranging progress meetings to meet my clients' personal demands.Boosting business revenue, meeting my KPIs, maintaining company budgets & securing long term contracts. I made sure companies got the service they deserve above the standards they desire.
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SecuriGroup
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United Kingdom
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Security and Investigations
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400 - 500 Employee
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Shift / Schedule Manager
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Jan 2018 - Dec 2018
I Designated correct representation for allocated positions within Selfridges. I built and scheduled the lists for compromised positions, training days, officer meetings:Equally distributing hours, break periods as well as individual staff consideration.Liaising with 3rd party companies to multiply work force to cover major events.Assisting acting Supervisors in Team management. Leading the updates and presented briefs to staff in meetings. I Designated correct representation for allocated positions within Selfridges. I built and scheduled the lists for compromised positions, training days, officer meetings:Equally distributing hours, break periods as well as individual staff consideration.Liaising with 3rd party companies to multiply work force to cover major events.Assisting acting Supervisors in Team management. Leading the updates and presented briefs to staff in meetings.
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Mitie
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United Kingdom
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Facilities Services
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700 & Above Employee
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CCTV Operator & Department Officer
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Jan 2017 - Dec 2017
Monitoring just over 100 CCTV cameras a day, solely responsible for:Theft deterring, apprehending & reporting.System operations & CCTV Package building.Customer, staff and store security. Monitoring just over 100 CCTV cameras a day, solely responsible for:Theft deterring, apprehending & reporting.System operations & CCTV Package building.Customer, staff and store security.
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Education
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University of Portsmouth
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