Makayla de Boer

Founder at Boho Social Collective
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Contact Information
us****@****om
(386) 825-5501
Location
Des Moines Metropolitan Area
Languages
  • English Native or bilingual proficiency
  • Spanish Professional working proficiency

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Bio

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Experience

    • United States
    • Marketing Services
    • 1 - 100 Employee
    • Founder
      • Jan 2020 - Present

      - Manage company’s social media platforms - Produce plans to attract potential clients and increase brand awareness - Write copy for social posts with 100% grammatical accuracy - Assist clients over the phone, email and direct messaging - Promote and become knowledgeable of product - Curate content across social channels ensuring a cohesive online brand identity - Develop new social media strategies to grow engagement and reach - Follow company policies and procedures - Collaborate with team to design organic and paid media campaigns - Pitch, create, and produce short video content on Tiktok - Develop an SEO strategy to improve readership - Create original engaging posts across company’s social media platforms - Use problem solving and quick thinking skills - Track, analyze, and report weekly analytics and KPIs to management - Post viral content resulting in increased brand awareness among target demographics - Apply knowledge in different editing softwares and apps - Grow social media accounts and maintain 10%+ engagement rate Show less

    • United States
    • Higher Education
    • 200 - 300 Employee
    • Resident Assistant
      • Dec 2019 - Aug 2020

      - Communicate all problems, concerns, and issues to immediate supervisor- Receive and process requests- Prepare and file appropriate forms in a timely manner- Connect with people of all ethnic, racial, cultural and religious backgrounds- Keep residential halls a safe and inviting place for students- Encourage better understanding of diversity within residential premises- Provide emotional support to students that made an approach- Swiftly finish assigned duties every shift- Represent the college’s brand with a helpful and friendly attitude Show less

    • Student Ambassador
      • Aug 2019 - Jan 2020

      - Accurately input prospective student information into the database- Prepare and file appropriate forms in a timely manner- Warmly greet new and returning guests- Give insightful on-campus walking tours to prospective students and families- Provide administrative and clerical support- Manage phone lines and facilitate 20+ calls per day- Become knowledgeable of college’s history to relay to prospects- Set up and attend school events- Assist with various administrative assignments- Develop relationships resulting in potential students committing Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Guest Services
      • Oct 2018 - Aug 2020

      - Provide high quality service while upholding brand standards to ensure customer satisfaction - Maintain clean, organized inventory - Anticipate customer needs and portray positive company image - Meticulously handle POS system transactions including credit, cash, exchanges, returns, and refunds - Ensure seamless and accurate cash flow - Actively stay informed about latest sales offerings and loyalty programs - Prepare raw food materials to cook over 30 menu items - Sustain clean dining areas, restrooms, and work stations - Routinely sweeping, mopping, replenishing supplies, and disposing of garbage Show less

    • Sales Cashier
      • May 2017 - Oct 2018

      - Provide exceptional customer service to 200-500+ customers per shift - Warmly welcome 500-1000+ customers per shift into the store - Offer advice on products and help with finding merchandise - Processed cash, card, coupon, and check payments totaling in $3000-$5000+ per shift - Regularly ensure all shelves and displays were properly stocked in a neat and orderly fashion - Used ESL systems to survey and maintain proper labeling of over 3,000 items of inventory throughout the store - Inform customers about all the latest sales, marketing campaigns, fundraisers, coupons, and special offerings at the store Show less

    • Dining Room Attendant
      • Jun 2015 - Oct 2017

      - Warmly greet and escort residents to their assigned tables - Comply with policies and procedures by thoroughly sanitizing and deep cleaning in accordance with the highest safety standards - Aid 30+ residents per shift with routine tasks - Present daily menus to residents - Ensuring each seat had napkins, silverware, placemats, etc - Coordinate with kitchen staff and managers to meet residents’ needs - Routinely monitor residents during dining hours - Provide quality cleaning services on a scheduled basis Show less

Education

  • Missouri Valley College
    Associate of Arts - AA, Business, Management, Marketing, and Related Support Services
    2019 - 2021
  • Garner-Hayfield-Ventura High School
    High School Diploma
    2015 - 2019

Community

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