Credit Supervisor

• Jan 2022 - Present

District Credit Inspector

• May 2016 - Dec 2021

Responsibilities:1.Expedite direct collection of delinquent credits 2. Ensure efficient follow-up of severe cases 3. Plan, implement and monitor credit operations within the assigned territory 4. Regular shop visits and evaluates shop's credit performance 5. Actions for the development of credit and collection performance in the assigned territory and achieve monthly collection/account visit target6. Take short and long term measures to manage a high level of receivables 7. Understandings on credit business 8. Analyze and solve credit operational issues in the field 9. Develop branch managers on credit concepts and operational techniques. Show less

Careline Executive

• Nov 2015 - May 2016

Job Responsibilities: 1. Call attending 2. Receiving customer complaint and forwarding the complaint to concern dept. 3. To provide product information to the customer 4. Listening and understanding of customers complaint and have to provide suitable solutions to customers 5. To handle customer with effective communication skills. 6. To provide excellent customer service and provide precise information to the customer. Job Responsibilities: 1. Call attending 2. Receiving customer complaint and forwarding the complaint to concern dept. 3. To provide product information to the customer 4. Listening and understanding of customers complaint and have to provide suitable solutions to customers 5. To handle customer with effective communication skills. 6. To provide excellent customer service and provide precise information to the customer.

Part Time Executive

• May 2014 - May 2015

Job Responsibilities: 1. To provide excellent customer service and give precise information to the customer. 2. Receiving customer complaint and forwarding the complaint to concern dept. 3. To provide product information to the customer 4. Listening and understanding of customers complaint and have to provide suitable solutions to customers 5. To handle customer with effective communication skills. Job Responsibilities: 1. To provide excellent customer service and give precise information to the customer. 2. Receiving customer complaint and forwarding the complaint to concern dept. 3. To provide product information to the customer 4. Listening and understanding of customers complaint and have to provide suitable solutions to customers 5. To handle customer with effective communication skills.