Experience

BCL Group

• Hong Kong
• IT Services and IT Consulting
• 1 - 100 Employee

• IT Manager

  • Jun 2017 - Present

  Insightful Information Technology Manager with 2 years of IT leadership experience. Working Sectors Building Construction Ltd. • BCL Property Development. • BCL Ceramics Industries Ltd. • BCL Super Store. • BCL Paper Mills Ltd. • BCL Bricks. • BCL Board Mills Ltd. • TMSS LPG Ltd. • BCL Fluid System Ltd. • Momoinn Hotel & Resort. • BCL Food & Beverage Ltd. • BCL Aviation Ltd. • BCL Glass Industries Ltd. • TMSS CNG. • Configured hardware, devices and software to set up work stations for employees. • Removed and replaced malfunctioning components to correct hardware problems. • Removed malware and other threats from laptops and desktop systems. •Maintained and monitored server room, wireless network and other server infrastructure, keeping systems running effectively and efficiently. •Provided solutions to operations issues for users of Microsoft Windows working closely via Anydesk, Team Viewer, Remote Desktop phone, email, live chat and web teleconference with end users. •Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed. •Worked with software development team on reported errors and bugs on newly released Customised software and assisted in deployment of release fixes. •Analyzed various issues to identify troubleshooting methods needed for quick remediation. •Maintained Tally, Oracle,Payroll Management, Store management Software that simplified overall management. •Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks. •Inspected equipment, assessed functionality and optimized controls. •Coordinated with management teams to plan, develop, align and execute strategies that would meet company’s vision, mission and purpose. •Supported implementation of Store management , Fund Flow Management software applications to enable centralized management of tasks. t Show less


Cybertech Computer Training Institute
• IT Incharge

  • Mar 2017 - Jun 2018

ICT Institute Govt. Azizul Haque College
• ICT Instructor

  • May 2016 - Feb 2017