Experience

Voyage Tours International

• United Arab Emirates
• Travel Arrangements
• 1 - 100 Employee

• Reservations Manager

  • Sep 2021 - Present



Alpha Tours

• United Arab Emirates
• Leisure, Travel & Tourism
• 100 - 200 Employee

• Reservations Manager

  • Sep 2008 - Present

  Position: Reservation Manager Period: September 2008 up to present • Deals with Europe market. • Handles international agents • Establish selling techniques to promote tourism packages and promotions. • Handles customer complaints and queries either on phone, face to face or email. • Counsel clients on terms and conditions of travel, e.g. cancellation policies, re-booking and amendments • Book reservations and send out confirmation notices. • Works on Juniper Network System. • Process payments and refunds. • Provides tourism information, itineraries and prices. • Handles multiple tasks effectively and achieve sales target. • Develop and implement marketing strategies. • Prepares daily sales report Show less



Pro- Sec Security Company

• Security Officer

  • Jan 2004 - Jan 2007

  Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry. Obtains help by sounding alarms. Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry. Obtains help by sounding alarms. Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers



Garz Al din Electronics

• Sales

  • Jan 2003 - Jan 2004

  Assisting customers Manage daily operation Assisting customers Manage daily operation