Maja Anić

Contact Center Manager - Croatia Poliklinika at Croatia Poliklinika
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Contact Information
us****@****om
(386) 825-5501
Location
Zagreb, Zagreb, Croatia, HR

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Bio

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Experience

  • Croatia Poliklinika
    • Croatia
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Contact Center Manager - Croatia Poliklinika
      • Mar 2022 - Present

  • Hrvatski Telekom
    • Croatia
    • Telecommunications
    • 700 & Above Employee
    • Floor Manager
      • Oct 2021 - Mar 2022

      - scheduling and shift planning - communication with other teams- creating instructions for team members and other companies- implementation of new procedures- processing web-shop orders and working with PayWay system- tasks monitoring and analysis

    • Back Office Employee
      • Jun 2021 - Oct 2021

    • Telesales Agent
      • Jul 2020 - Jun 2021

  • Ericsson Nikola Tesla
    • Croatia
    • Field Dispatch Local Data Administrator - EHR
      • Oct 2018 - Jun 2021

  • BrandKarma
    • Croatia
    • Advertising Services
    • 1 - 100 Employee
    • Market Researcher
      • Aug 2016 - Oct 2018

Education

  • University of Zagreb/Sveuciliste u Zagrebu
    Master's degree, Journalism, Public Relations, Strategic Communication
    2020 - 2022
  • University of Zagreb/Sveuciliste u Zagrebu
    Master of Philosophy - MPhil, Philosophy
    2013 - 2021
  • University of Zagreb/Sveuciliste u Zagrebu
    Master's in Hungarian/Magyar Language and Literature, Hungarian/Magyar Language and Literature
    2013 - 2021

Community

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