Experience

Twiz

• United States
• Advertising Services
• 1 - 100 Employee

• Appointment Setter

  • Jul 2022 - Present

  Twiz, LLC www.twiz.io is a full-service digital marketing agency specializing in content and search marketing. We've worked with over 200+ companies in 2018, and on a mission to work with over 100 in 2021. Twiz, LLC www.twiz.io is a full-service digital marketing agency specializing in content and search marketing. We've worked with over 200+ companies in 2018, and on a mission to work with over 100 in 2021.



CENTURY 21®

• United States
• Real Estate
• 700 & Above Employee

• Inside Sales Associate

  • Feb 2021 - Jun 2022

  Since 1971, the CENTURY 21® brand has been changing the real estate game by offering independent brokers, entrepreneurs, and affiliated agents the ability to achieve extraordinary results in an increasingly competitive market. But a lot has changed since then. Many have copied the CENTURY 21 approach, and over time we have seen a ‘sea of sameness.’ Since 1971, the CENTURY 21® brand has been changing the real estate game by offering independent brokers, entrepreneurs, and affiliated agents the ability to achieve extraordinary results in an increasingly competitive market. But a lot has changed since then. Many have copied the CENTURY 21 approach, and over time we have seen a ‘sea of sameness.’



Versatel Marketing

• Advertising Services
• 1 - 100 Employee

• Appointment Setter

  • Dec 2020 - Feb 2021

  Versatel stands for dynamic growth and reliability. We market, strategize, and adapt in real-time to exceed your goals. Our worldwide talent and innovation will continue to raise the bar - the numbers speak for themselves. Versatel stands for dynamic growth and reliability. We market, strategize, and adapt in real-time to exceed your goals. Our worldwide talent and innovation will continue to raise the bar - the numbers speak for themselves.



iQor

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Team Manager

  • May 2016 - Dec 2019

  Our technology suite is engineered to support diverse business needs on-demand. Our communal culture, performance excellence, and private cloud technology pave the way for unprecedented customer support. Our technology suite is engineered to support diverse business needs on-demand. Our communal culture, performance excellence, and private cloud technology pave the way for unprecedented customer support.



Convergys

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Inbound Customer Service Representative

  • Jan 2013 - Apr 2016

  Concentrix, (NASDAQ: CNXC), is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across six continents, our staff delivers next-generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design. Show less



Expert Global Solutions (now Alorica)

• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Specialist

  • Nov 2011 - Dec 2012

  Expert Global Solutions (EGS) is the holding company for two renowned companies in the global business process outsourcing (BPO) industry -- APAC and NCO. APAC is the EGS brand in the Customer Relationship Management (CRM) BPO marketplace. NCO is the EGS brand in the Accounts Receivables Management (ARM) BPO marketplace. EGS, through both companies, is a fully scaled provider and global partner serving all aspects of the customer lifecycle. Our clients benefit from the unique complement of a single-source solution with a customized CRM and ARM service delivery platform. EGS clients include 40% of the Fortune 500, serving clients across all major market verticals. Our operating platform includes a global network of more than 100 locations, world-class technology, and more than 43,000 associates. As a BPO industry leader, EGS has unique capabilities to develop, grow, and innovate throughout all aspects of the customer experience. Show less



Sitel Group (previously Sykes)

• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Customer Service Representative

  • Aug 2010 - Nov 2011

  At Sitel Group, we believe experiences are everything, and that happy associates are successful ones. That’s why we give our people the tools and the freedom to learn, grow, have fun and be themselves. We know the employee experience is the customer experience – and we are committed to transforming the contact center industry. Our 160,000 people around the globe are redefining the way brands connect with their customers – 8 million times each day. At Sitel Group, we believe experiences are everything, and that happy associates are successful ones. That’s why we give our people the tools and the freedom to learn, grow, have fun and be themselves. We know the employee experience is the customer experience – and we are committed to transforming the contact center industry. Our 160,000 people around the globe are redefining the way brands connect with their customers – 8 million times each day.



Purezone Contact Center

• Sales Associate

  • Aug 2008 - Feb 2010

  A sales mission statement is your affirmation, philosophy, goal, purpose and your personal marching orders combined. It's your challenge to yourself, and what you seek to do each time you try for a sale. It's an opportunity to bring your goals into focus and transfer your ideals into the real world A sales mission statement is your affirmation, philosophy, goal, purpose and your personal marching orders combined. It's your challenge to yourself, and what you seek to do each time you try for a sale. It's an opportunity to bring your goals into focus and transfer your ideals into the real world